Flying J Travel Center

3.9
2517 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Springfield, MO! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
4939 W Chestnut Expy, Springfield, MO
65802, United States

Hours

Reviews

3.9
2,517 reviews
5 stars
1,184
4 stars
581
3 stars
304
2 stars
124
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff like Kayla and Mona for their helpfulness, while others reported rude behavior from security and cashiers.

Parking Issues

Many customers expressed frustration over parking policies, particularly the enforcement of paid parking and aggressive security checks.

Shower Wait Times

Long wait times for showers were frequently mentioned, with complaints about cleanliness and maintenance of shower facilities.

Food Quality

Several customers reported dissatisfaction with food quality, particularly at the Wendy's, citing issues with incorrect orders and food freshness.

Cleanliness

While some reviews noted clean facilities, others highlighted issues with dirty restrooms and poorly maintained showers.
  • CH
    Chad Lila Hamblin
    Jan 1, 2026
    2.0
    Stopped in New Year’s Eve. Came in to shower. Asked for a towel because my husband and I were showering. I stood there and waited for almost ten minutes. I went up and asked the two women up front that were gabbing to each other behind the counter. You would think one of them would get me a towel. Nope the one lady said the girl will be in to get you a towel. So I went back and waited again. Finally I got my towel. Then I got in a cold shower. # 6 freezing. I didn’t bother saying anything because. Why bother. The place is nice and clean. But pay more attention to your customers.
  • FS
    Frans Schilling
    Dec 24, 2025
    1.0
    Stopped in to get some food at the deli. Stood there and waited for someone to help us. An employee named Kris walked right past us to his register and started counting down his drawer and didn't even acknowledge that we were there. When I asked him if we could get some help, he told us that he was counting down his drawer and was closed. When I asked him if someone else could help us, he reiterated that he was closed, very rudely. This is not the kind of place I want to do business with and will never step foot in a Flying J again. I gave them one star, just because there wasn't anything lower.
  • RT
    Road Trucking
    Dec 21, 2025
    2.0
    This place Needs to repaint the Reserved Spaces on the paved lot and did Not have Posted Signs behind some trucks Therefore I did not know I had parked on a Reserve Space finally took my flashlight to LOOK on my space Can’t see the marked space on the ground Yeah I went to bed early for early appointments It’s True the security Guy will KNOCK ON YOUR DOOR TO MAKE SURE YOU PAID FOR RESERVED SPOT I slept 2hours then woke me Up 8:30pm and there is few spaces left I noticed …. Beware of where you park here, Drivers,, plus be sure to place Paid Parking Receipt on your window…. So Security guy won’t Wake you up
  • ML
    Moon Lee
    Dec 21, 2025
    5.0
    This is the best truck stop in springfield mo. They have a very nice and polite lady that works there her name is Kayla. Kayla is awesome at her job she's always smiling has the most polite and sweet voice, always helpful no matter the problem she will find a solution. Just because of Kayla id give the truck stop a 10 if I could. The store is clean the bathrooms are clean and its friendliest place to stop. If im having a bad day she takes the time to make it better!!! Thank you Kayla for all that you do your the reason ill keep coming back. Your the best 10 stars God bless
  • AM
    Alex Meleshko
    Dec 19, 2025
    1.0
    There are few truck stops this greedy in America. Out of all the parking spaces, no more than 10 are free. Be prepared to pay $23 if you plan to spend the night here.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.