Flying J Travel Center

3.9
2513 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Springfield, MO! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
4939 W Chestnut Expy, Springfield, MO
65802, United States

Hours

Reviews

3.9
2,513 reviews
5 stars
1,184
4 stars
582
3 stars
304
2 stars
123
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unhelpful.

Shower Wait Times

Long wait times for showers reported, with some customers waiting over two hours, leading to frustration.

Cleanliness

Facility cleanliness is noted positively by some, but there are complaints about dirty restrooms and unclean showers.

Parking Issues

Parking policies are criticized, with reports of security being overly aggressive and unhelpful regarding parking rules.

Fuel Pricing

Concerns raised about fuel pricing and availability, particularly regarding E15 fuel and lack of options for older vehicles.
  • AA
    Andrew
    Nov 4, 2025
    1.0
    Waiting for shower for an hour when 2 ppl ahead. Idk
  • JR
    Juan Ruiz
    Oct 31, 2025
    1.0
    In the parking lot. They are not aware of people who rest since we have an electronic book. And yet at midnight they take the driver out for not paying $23 for just parking. Already When you spend thousands of dollars on fuel......
  • GR
    Greg Roesch
    Oct 29, 2025
    2.0
    This is now the third flying J that I have bought a chicken sandwich from and it has not been cooked all the way through. When biting in it, you can tell that the meat is raw in the center. I'm so tired of buying this crap food. This was also a busy moment at the fuel lines. I had to go inside to get my weight form from the car scales, and there was a lot of drivers in line trying to get out. Only one lady was handling all of them. There were three other employees, one being a manager, evidently not a very good one. They all just stood there instead of seeing if they could help the line. Being at a Love's one time, there was a line just like it. And a lady that was off, went ahead and jumped on the register to help the other person out. I've noticed the same type of thing at multiple flying J's / Pilots. You guys just need to get your game stepped up. The only reason for two stars instead of one, was because the lady handling the situation, was highly professional and she was getting the job done.
  • TT
    TheofficialRaquentez
    Oct 24, 2025
    3.0
    Clean facility overall, but very slow wait time for showers, seems there needs to be more maintenance staff.
  • BT
    Ban TwCrew
    Oct 19, 2025
    5.0
    Great service from Mona” Stopped here recently and Mona was super nice and helpful. She had a great attitude and made the stop a lot better. It’s always good to meet someone friendly like her on the road. Thanks, Mona!

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.