Enterprise Rent-A-Car

4.1
604 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3750 S Campbell Ave, Springfield, MO
65807, United States
(417) 886-6640
https://www.enterprise.com/en/car-rental/locations/us/mo/springfield-s-campbell-ave-5191.html
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About

Car Rental AgencyVan Rental
Need a rental car in Springfield, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Campbell Avenue location today.

Location

Enterprise Rent-A-Car
3750 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.1
604 reviews
5 stars
400
4 stars
70
3 stars
22
2 stars
21
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Jamal and Noah providing exceptional service.

Reservation Issues

Numerous reviews highlighted problems with reservations, including confirmed bookings not being honored and a lack of available vehicles upon arrival.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or had mechanical issues, leading to dissatisfaction with their rental experience.

Overall Experience

While many customers had positive experiences, there were significant complaints about disorganization and poor communication, leading to frustration and a lack of trust in the service.

Pricing Transparency

Several reviews mentioned unexpected charges and discrepancies in pricing, contributing to a negative perception of the rental process.
  • HE
    Holly Eck
    4 days ago
    5.0
    I had a great experience with this location both times I rented a car from them. Noah was especially helpful and enjoyable to work with on both occasions. Each vehicle was clean and met my expectations. Pickup and drop off were easy processes, and the employees were all easygoing and enjoyable to interact with. If we need to rent again, we’ll definitely use this location.
  • CM
    Carol Moore
    4 days ago
    4.0
    We always rent from Enterprise Ayoub helped us this time he took good care of us we got a nice upgrade everyone is always friendly
  • TK
    Taedra Kant
    Nov 12, 2025
    5.0
    Staff was excellent and car was ready to go. Checking in and out was easy and no hassle. Highly recommended
  • BG
    Bruce Gelle
    Nov 4, 2025
    1.0
    I was told on Friday after I dropped my car off my total was 503.79, I asked twice. Then I get a charge for 623.74. I don't like being told one thing and being charged another. It's wrong. Called and talked the manager today and he is sorry and will make it up to me by an upgrade. Don't worry, I won't be back.
  • EJ
    Eric Jay
    Nov 4, 2025
    5.0
    Easy to rent a vehicle at a reasonable price. Great staff as well.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, MO?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Springfield?

The Springfield location is at 3750 S Campbell Ave, Springfield, MO 65807.