Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Springfield, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Kearney Street location today.
Location
Hours
Reviews
4.0
740 reviews
5 stars
457
4 stars
84
3 stars
38
2 stars
37
1 star
124
What are people saying?
AI-generated from recent customer reviews
Availability Issues
Numerous customers reported that their reserved vehicles were not available upon arrival, leading to frustration and disappointment.
Customer Service
While some reviews praised the friendly and helpful staff, many others highlighted poor customer service experiences, including rudeness and lack of assistance.
Cleanliness and Vehicle Condition
Several customers noted issues with the cleanliness and condition of the vehicles, including unclean interiors and maintenance problems.
Reservation Problems
Many customers experienced issues with their reservations, including incorrect details and lack of communication regarding vehicle availability.
Positive Experiences
Despite the negative feedback, there were several positive reviews praising specific employees for their exceptional service and the overall rental experience.
- CBCara Burch6 days ago5.0Reserving, pickup, and drop off were so easy and convenient. The in-person customer service was great.
- TETracy EagleNov 10, 20255.0The customer service is always phenomenal
- EGEzra GingerichNov 2, 20251.0Called me 40 minute prior to my appointment to tell me they don’t have ANY cars for the next FOUR days. How can this even possibly happen? How is this even remotely possible? Unbelievable.
- MBMahogany BelloOct 26, 20255.0We originally rented a car from Arizona when we got to Springfield we realized we needed something bigger Kiano at the Kearney location was very helpful with our upgrade, he had us in and out his communication was on point and he made sure we were good. He made this very pleasant because we definitely was stressed out that day.. Thank you Kiano
- JCJim CasadaOct 20, 20251.0Same story. Rented a economy car over the internet. They called the day of pick up and stated they had no cars but had some that cost more money. Bait and switch. Called customer service twice and can't get a manager or corporate to even return a call. Seems its a practice that most their sites use to rent a higher priced car. Next I'll file a complaint with the attorney general and see where if at all if it goes anywhere.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, MO?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, weekend getaways, or while your own car is in the shop.
Where is the Enterprise Rent-A-Car location in Springfield, MO?
Enterprise Rent-A-Car is located at 207 E Kearney St, Springfield, MO 65803.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in Springfield, MO is open Monday through Friday from 8:00 AM to 6:00 PM.
Can I rent a car from Enterprise on weekends? If so, what are the hours?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 10:00 AM to 2:00 PM for rentals.
What payment options are accepted at Enterprise Rent-A-Car in Springfield?
Payments at Enterprise can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Springfield offer any special discounts?
Enterprise Rent-A-Car provides discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve your rental car online at Enterprise's Springfield E Kearney Street location website or by calling their local phone number +1 417-866-0300.
Is Enterprise Rent-A-Car near any restaurants where I can grab food before or after picking up my car?
Yes, Enterprise is close to several restaurants such as Little Caesars Pizza, El Taco, Subway, and Queen City Barbeque Co, perfect for a quick meal before or after your visit.
What nearby automotive services are available near Enterprise Rent-A-Car to assist with vehicle needs?
Nearby automotive services include 417AutoLand.com for car sales and parts, Mitchem Tire Company for tires, Bumper To Bumper Auto Parts, US Automotive repair, and Pecks Trailer Hitches.
Are there any convenient services near Enterprise Rent-A-Car for shipping or mailing needs?
Yes, the UPS Store and The UPS Store 2459 are nearby and offer printing, shipping, and courier services, helpful if you need to send packages while renting a car.