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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(751 reviews)

Business Details

207 E Kearney St, Springfield, MO
65803, United States
(417) 866-0300

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springfield, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Kearney Street location today.

Location

Enterprise Rent-A-Car
207 E Kearney St, Springfield, MO
65803, United States

Hours

Reviews

4.0
751 reviews
5 stars
465
4 stars
84
3 stars
39
2 stars
37
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service from management.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and disappointment.

Vehicle Condition

While some customers received clean and well-maintained vehicles, others reported receiving dirty cars with maintenance issues.

Rental Process

The rental process was often described as lengthy and complicated, with customers expressing dissatisfaction over the amount of required documentation and the time taken to complete rentals.
  • HB
    Hannah Blackwell
    Feb 9, 2026
    1.0
    I don’t think I’ve ever left a bad review, but be sure to sign papers AFTER you walk around the car. I made the mistake of signing before and now I’m stuck with paying for a “ding” that I still don’t see on the front passenger door according to the report. If we’re supposed to sign papers after, maybe the employees should do their job better because it feels like I was taken advantage of and they did a poor job inspecting. He checked the tires, the gas and opened the trunk. You guys can check all that on camera. Lesson learned.
  • DG
    Dallas Grey
    Jan 29, 2026
    3.0
    Good people. Unfortunately, they don’t tell you that they’ll charge double per gallon on gas if you don’t fill to previous levels, but won’t refund if you overfill when returning. Different from my experiences at other rental businesses regarding the refund on overfilling the tank
  • AL
    Alyssa Lawrence
    Jan 25, 2026
    1.0
    The manager at that store was very rude. I have rented from enterprise for over 10 years and because of him I will never rent with enterprise again. He at one point even mocked me on the phone and called me a liar all because they charged me the wrong price.
  • TP
    Tina Patterson
    Jan 18, 2026
    5.0
    Very helpful
  • PN
    Phil Klingensmith (Phil K now)
    Jan 14, 2026
    5.0
    Very friendly, easy to get understandable customer service with the feeling that if at all possible they will help you as efficiently and effectively possible!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, MO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, weekend getaways, or while your own car is in the shop.

Where is the Enterprise Rent-A-Car location in Springfield, MO?

Enterprise Rent-A-Car is located at 207 E Kearney St, Springfield, MO 65803.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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