AutoZone Auto Parts

4.3
522 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W. Chestnut in Springfield, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, MO or call us at (417) 863-1643.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3132 W Chestnut, Springfield, MO
65802, United States

Hours

Reviews

4.3
522 reviews
5 stars
313
4 stars
114
3 stars
47
2 stars
23
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to provide useful advice and solutions.

Mixed Experiences

While many customers had positive interactions, some reported issues with unhelpful or rude employees, leading to a mixed overall experience.

Product Availability

Customers expressed frustration over stock issues, with some items not being available when needed.

Pricing Concerns

There were mentions of high prices and mixed feelings about value for money, with some customers finding better deals elsewhere.
  • AA
    Alicia
    6 days ago
    5.0
    My check engine light came on and took it here to run diagnostic to find out why. Grateful and was relieved just a small part and expected to need changing with year my car is. My father passed away a little over a year ago. He could fix almost anything on my car, cars over the years, and what he could not, he made sure I was never being overcharged by a shop, which I shared. Brian and Maxx told me all about the part needed, their cost, what a shop cost would likely be, exactly how it is changed (quite simple) and the most a shop should charge me, couple hundred at most. I will not name the two places that I first called, but one was at $700, and the other higher. A friend referred me to their private owned auto shop in Ozark. Part is replaced, engine light gone, and well under $200. 🙂 Brian, Maxx, thank you for being so kind to me, incredibly kind. My father would have told you both that you are fine young men, and you are.
  • JJ
    Jim
    Dec 10, 2025
    1.0
    Just left this store and went to Oreillys down the street. Getting help out of the smug kid at the counter was like pulling teeth.
  • RB
    Robert Ball
    Dec 4, 2025
    5.0
    Friendly staff and service which they helped me out with getting parts that I needed
  • BM
    Bruce Marlin
    Nov 29, 2025
    4.0
    They were very helpful in helping bus get a battery.
  • TH
    Tj Hughes
    Nov 1, 2025
    5.0
    Fast and knowledgeable

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Springfield, MO?

AutoZone Auto Parts in Springfield, MO is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.