Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Kearney St. in Springfield, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, MO or call us at (417) 863-1111.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, often outperforming competitors in this regard.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about specific employees being rude or unhelpful, indicating inconsistency in service quality.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived price gouging compared to competitors.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
JD
Jasper Davis
6 days ago
5.0
Has everything you need your vehicle and more
EC
Eugene Crouch
Sep 22, 2025
5.0
Usually has the parts I need
SJ
Steve-O “Big Daddy” Jones
Sep 15, 2025
5.0
Helpful employees with parts that available when u need them so you don't have to wait on them to order
MP
mo peaches
Sep 10, 2025
1.0
Major customer service issue at this location. It seems like some of the staff do not respect their fellow employees nor their customers. I've noticed a particular employee named Jessica act rudely to other customers and to her coworkers. She seems discriminatory and suspicious of people, her attitude is very poor. Whenever I see she is there, the other staff seem to underperform. I don't think I will frequent this location anymore and I will absolutely tell those who need car related services NOT to come here. The environment is just not customer-friendly.
MC
Mark Cross
Aug 23, 2025
5.0
I was on the road from Sherman. Texas to Goshen Indiana when my alternator locked up taking out the serpentine belt with it. Autozone had the parts to fix my truck and get me back on the road.
The 2 amazing gentlemen that were working that evening not only did they assist me on getting my parts that I needed. But they also stayed after hours to help me work on my truck.
I was truly blessed to cross paths with them. Thank you and god bless.