National Car Rental

4.2
3641 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in Saint Louis. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Saint Louis today!

Location

National Car Rental
10124 Natural Bridge Rd, Saint Louis, MO
63134, United States

Hours

Reviews

4.2
3,641 reviews
5 stars
2,328
4 stars
555
3 stars
279
2 stars
154
1 star
325

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Vehicle Quality

Customers appreciated the cleanliness and selection of vehicles, with many noting that cars were new and well-maintained.

Reservation Issues

Several reviews mentioned problems with reservations, including confusion over vehicle availability and issues with payment methods.

Shuttle Service

The shuttle service received mixed reviews, with some customers finding it timely while others experienced delays.

Theft Concerns

Multiple customers reported issues with lost items and theft, raising concerns about the integrity of staff.
  • BH
    Bonnie Heying
    2 days ago
    5.0
    My recent rental was beginning to end a wonderful experience! Patricia helped me with my reservation and was top notch! The lady at the exit was friendly, cheerful and helpful! My bus driver- also great! So clean, car was new, 5 stars ⭐️ ⭐️⭐️⭐️⭐️!
  • JM
    Joe Moctezuma
    3 days ago
    5.0
    Pickup and return for National and Alamo car rental at STL airport
  • ME
    Mark Ellison
    5 days ago
    5.0
    Great experience. Branch manager checked me in on my return and was very fast, clear, and courteous. Won’t use any other company on my next trip to STL.
  • AH
    Amy Haverstick
    Nov 15, 2025
    3.0
    It was hard to find parking but I wasn't driving just riding along!
  • GA
    Garrett Phillips (A1mb3r)
    Oct 29, 2025
    1.0
    So today I had to exchange a vehicle due to a nail in the tire. Well within 10 mins of dropping off and getting a new vehicle. The staff decided they needed my charging cable more than I did. I waited 30 minutes for them to find it. With no luck! So they have a thief in their ranks. Be careful here things grow legs and walk off. They also tried to give me someone else’s cord. That’s not how it works.. I surely hope they put out the thief and realize giving people’s stuff away isn’t appropriate.

Frequently Asked Questions About National Car Rental

What types of car rentals does National Car Rental in Saint Louis offer?

National Car Rental offers economy, luxury, and standard car rentals, allowing you to choose the vehicle that best fits your needs.

How can I manage my car rental at National Car Rental Saint Louis?

You can skip the counter and manage your rental directly from the National app with Emerald Club at National Car Rental in Saint Louis.