Skip the counter when you rent a car with National in Saint Louis. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Saint Louis today!
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Quality
Customers appreciated the cleanliness and selection of vehicles, with many noting that cars were new and well-maintained.
Reservation Issues
Several reviews mentioned problems with reservations, including confusion over vehicle availability and issues with payment methods.
Shuttle Service
The shuttle service received mixed reviews, with some customers finding it timely while others experienced delays.
Theft Concerns
Multiple customers reported issues with lost items and theft, raising concerns about the integrity of staff.
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Bonnie Heying
2 days ago
5.0
My recent rental was beginning to end a wonderful experience! Patricia helped me with my reservation and was top notch! The lady at the exit was friendly, cheerful and helpful! My bus driver- also great! So clean, car was new, 5 stars ⭐️ ⭐️⭐️⭐️⭐️!
JM
Joe Moctezuma
3 days ago
5.0
Pickup and return for National and Alamo car rental at STL airport
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Mark Ellison
5 days ago
5.0
Great experience. Branch manager checked me in on my return and was very fast, clear, and courteous. Won’t use any other company on my next trip to STL.
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Amy Haverstick
Nov 15, 2025
3.0
It was hard to find parking but I wasn't driving just riding along!
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Garrett Phillips (A1mb3r)
Oct 29, 2025
1.0
So today I had to exchange a vehicle due to a nail in the tire. Well within 10 mins of dropping off and getting a new vehicle. The staff decided they needed my charging cable more than I did. I waited 30 minutes for them to find it. With no luck! So they have a thief in their ranks. Be careful here things grow legs and walk off.
They also tried to give me someone else’s cord. That’s not how it works.. I surely hope they put out the thief and realize giving people’s stuff away isn’t appropriate.