Enterprise Rent-A-Car

4.1
470 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Saint Louis, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dellwood location today.

Location

Enterprise Rent-A-Car
9803 West Florissant, Saint Louis, MO
63136, United States

Hours

Reviews

4.1
470 reviews
5 stars
296
4 stars
69
3 stars
29
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Lou and Hannah who provided exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, particularly regarding reservations not being honored and customers being left without the cars they booked.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor communication, particularly from certain individuals, leading to dissatisfaction.

Cleanliness and Maintenance

Customers generally appreciated the cleanliness of the vehicles, but there were complaints about receiving cars that were not well-maintained or had issues.
  • CM
    cynthia morris
    4 days ago
    1.0
    I am totally satisfied with the service I received ☺️
  • BR
    Barbara Rozelle
    Jan 4, 2026
    5.0
    Enterprise West Florissant in St. Louis, MO rocks. I had very professional yet personable service. Kylon helped me get checked in and all the other reps were excellent as well. A nice lady picked me up so that I could get to Enterprise and a nice young man took me to the body shop to pick up my vehicle. I will definitely recommend this location & I will use them again. Thanks Guys!
  • LT
    Lacie Turner
    Dec 11, 2025
    5.0
    This has been one of the best teams I have ever rented from. The whole staff goes above and beyond to make sure the safety of myself and my family are met, nice clean cars, well kept on maintenance. I would rent from them any day no questions asked
  • BC
    B C
    Dec 11, 2025
    5.0
    Enterprise Rental Car was very professional, staff were very informative, affordable and helpful giving details. I will definitely rent from them again.
  • CM
    Can Mcclen
    Nov 29, 2025
    1.0
    My family made a reservation on 11/13, a week before Thanksgiving. We went on Wednesday 11/26 to pick up our rental around 12pm and after waiting 30minutes, we were told that it would be an additional 45minutes. So instead of waiting at enterprise, we went home to wait. Called back to makesure our rental was ready and was told they didn't have any other cars. The manager with the dreadlocks was rude on the phone and hung up on me when I asked to speak to someone else. Why make a reservation if it is not honored and no other arrangements were made. How about calling another location for your paying customer. Well I guess enterprise can afford to lose customers. So I suggest to try other rental companies: Hertz, Avis etc.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Saint Louis?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs such as errands, repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car Dellwood location located?

The Dellwood location is at 9803 West Florissant, Saint Louis, MO 63136, United States.