Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Saint Louis, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Louis Lemay Ferry Road location today.
Location
Hours
Reviews
4.1
293 reviews
5 stars
194
4 stars
30
3 stars
17
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, noting their friendliness, professionalism, and willingness to help.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including last-minute cancellations and receiving different vehicle types than reserved.
Cleanliness and Maintenance
While many customers reported clean and well-maintained vehicles, some noted issues with vehicle reliability and cleanliness, particularly regarding the scent inside the cars.
Reservation Issues
Customers expressed frustration over reservation problems, including being informed of incorrect payment requirements and not receiving the vehicles they had booked.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences, indicating a strong likelihood of returning to this location.
- SOSharon Oppitz2 days ago5.0Very satisfied with the service. The counter person was very friendly and helpful. Fast service when car was picked up and returned. Will definitely use Enterprise again when needed.
- DRDiane RussoDec 16, 20255.0Along with my Costco membership ,Enterprise rental was great! Great service at the Lemay Ferry office, car ran great, it was clean, and it was a good experience.
- BRBen ReedDec 13, 20255.0Always a great customer service experience. Thank you all!
- AMAnthony McgeeDec 7, 20251.0They didn't tell me the requirements so after I arrived by cab I learned I have to have 4 times what they quoted me available on my credit card and couldn't instantly wire money to it so I was left standing there and in total cost me $75 to get a ride there and back home. I had $11,000 in my checking account but they insisted on only using a credit card. I was on my way to buy a vehicle and the deal I worked on for 2 weeks fell thru. You should be ashamed enterprise, I've been a patron several times...
- SSStevenDec 5, 20251.0This location was an absolutely humiliating and horrendous experience. We paid over $300 online to rent a car, like we always do, and went to check-in. The employee, whose name was Emily, was extremely rude. She had an attitude from the very start. She made tons of snarky comments and asked many intrusive questions. Finally we get into our rental car, and it's parallel parked into a tight space between two other rentals. My Mom is not the best parallel driver and more of a cautious driver than I am, so I decided to help her pull the car out (even though the car was in her name). As I'm doing so, Emily, and her coworker, "Mike" come out and scold us. They yelled "you can't be driving the car! Only she can!!!" I explained that I was just moving the car so we could get out, and they said they didn't believe me, and to hand them the keys. I tried to explain the situation and they wouldn't budge. They said they were going to cancel the contract. I have never had an issue like this with an Enterprise before, and we had to be without a car for 2 entire days because of their lack of care or understanding over a small incident. They didn't even fully refund us for this issue, there's still outstanding charges. How is that fair? To be treated like we are criminals just because I, instead of my mom, moved the car that they parked so tightly? Shame on Enterprise, Emily & Mike. Thanks for reading my essay!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Saint Louis, MO?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, luxury cars, and more to suit different needs and occasions.
Where is the Enterprise Rent-A-Car location in Saint Louis?
The Enterprise Rent-A-Car is located at 3633 Lemay Ferry Rd, Saint Louis, MO 63125.
What are the business hours for Enterprise Rent-A-Car at Lemay Ferry Road?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, on Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise currently has great weekend rates available. You can book these deals through their website.
Can I book a rental car online for Enterprise Rent-A-Car at Lemay Ferry Road?
Yes, you can reserve your rental car online using their reservation website.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up among its services to make your rental experience more convenient.
Are there any tire shops near Enterprise Rent-A-Car if I need automotive services?
Yes, there are several nearby tire shops including Midas, Midas St. Louis, and Midas St. louis in the vicinity of Enterprise Rent-A-Car.
What dining options are nearby if I want to grab a meal before or after renting a car?
Nearby dining options include Oriental Wok (Chinese cuisine), Taco Bell (Mexican fast food), Ruma's Deli (Italian sandwiches), Mozzarella Grill (Italian restaurant), and Ny'S Desi Kitchen (Indian cuisine).
Are there any local fitness or hobby centers near Enterprise Rent-A-Car?
Yes, you can visit The Martial Arts Center for boxing and martial arts classes or Pact-mma, a sports and recreation gym nearby.