Need a rental car in Saint Louis, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brentwood location today.
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond to ensure a positive experience.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration and disappointment.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues such as cars smelling of smoke or being poorly maintained.
Communication
Customers expressed concerns about a lack of communication regarding reservations and vehicle availability, often leading to confusion and dissatisfaction.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences, citing efficient service and a willingness to resolve issues when they arose.
GK
Greg Kramer
3 days ago
5.0
As always a great experience.
TD
TRUNG DO
Nov 16, 2025
5.0
The entire Enterprise team from Ben Wirth, Michael Deelo, and the courtesy driver were extremely helpful with my rental process and dealing with the liability insurance coverage after my car accident. They were always cheerful and made the extension car rental process very quick and painless. Bravo gentlemen!!!
DR
Deborah Read
Oct 23, 2025
4.0
Made a reservation early October, called to add the need for a 110V outlet about a week ago. About an hour before pickup, Enterprise called to advise they didn't have a vehicle available with the outlet. The vehicle offered did have a working DC charger outlet but these often overheat. In the end, the absence of the reliable outlet essentially cancelled my trip as I need it to charge my portable oxygen machine and the trip was 600 miles. This was very disappointing but Ben, the assistant manager did absolutely everything he could to compensate and was genuinely sympathetic. Based on his efforts and understanding, I would definitely recommend this Enterprise to others.
RH
Rae Houston
Sep 19, 2025
1.0
Matt from the Brentwood location was disrespectful as I tried to extend my reservation. He implied I didn't posses the funds for a two week reservation, that he'd like me to get off the phone, and then had the audacity to ask to refer me to Enterprise Car Sales when I let it slip that I'm shopping for a new car. The term 'shark' comes to mind for this associate.
SR
Shapell Rice
Sep 18, 2025
5.0
Enterprise on S. Brentwood is the best! Great staff! Very helpful and courteous!