AutoZone Auto Parts

4.0
719 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gravois in St Louis, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in St Louis, MO or call us at (314) 772-1500.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3230 Gravois, Saint Louis, MO
63118, United States

Hours

Reviews

4.0
719 reviews
5 stars
361
4 stars
160
3 stars
84
2 stars
36
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude and unprofessional.

Product Availability

Customers frequently mention issues with stock levels and incorrect inventory listings, leading to frustration.

Store Environment

Several reviews highlight a chaotic and disorganized store layout, impacting the shopping experience negatively.

Positive Experiences

Despite negative feedback, many customers express satisfaction with specific employees who provided excellent service.

Management Issues

There are complaints regarding management's lack of support and poor handling of customer service situations.
  • LN
    Lil jayman king Newton
    Nov 17, 2025
    5.0
    Truly grateful🙏🏽for Jerome & Tracy. They both deserve excellent leadership and customer service with care award 🥇! I had to get a Toyota battery for one car and was getting another car towed. My mind body and pockets were all gone.,after touch by earth angels I felt I was going to make it., I'm sincerely thankful! Thank you’ll 🙏🏽 again!
  • JA
    Joana Andon
    Nov 9, 2025
    1.0
    Horrible service. Staff is always in a bad mood and get irritated with questions. Please don’t come to this location and waste your time with ignorant people
  • VM
    V Moore
    Nov 8, 2025
    5.0
    Corey’s customer service was excellent! He was able to explain their tool loaning process and find solutions to the issue I was having.
  • TS
    Tabatha Shelton
    Oct 28, 2025
    5.0
    I love, Kiara she friendly and nice. The whole store is really nice. I recommend that y’all had to go into this AutoZone yes
  • DL
    David Lianpu
    Oct 19, 2025
    1.0
    This been always the spot for me because of the worked being helpful and friendly but after what I experienced with this one lady service her name is Trancy D something. she was very rude and making fun of me instead of helping me for the parts I’m looking for. Due to her I will never came back here until it fixed the problem. How can you have that kind of attitude. She was also mean to the guy in front of me. I wonder what kind of people this place hired. Minus-10 for me.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 3230 Gravois in Saint Louis?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of auto products does AutoZone Gravois offer?

They offer auto parts including brake pads, car batteries, accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.