Car-X Tire & Auto

Reviews

• CR

  court rich

  Apr 3, 2026
  1.0
  Terrible customer service. I scheduled an appointment online just to get there and they tell me they can’t take my car. No one called me to tell me that. Then when I asked about moving it to the next day I was told they were all booked up.
• ED

  Elisa Dixon

  Feb 12, 2026
  1.0
  **update- 2/25/26 worst place to go to get your car fixed, the part that needed to be fixed on my truck was the same part my husband said it was when he took it in to be fixed the neutral safety switch, these techs didn’t care and didn’t listen repeatedly said no that’s not it got us to spend $800 on a starter, told us to cycle through the gears , we brought it back multiple times for them to look at and check over and they didn’t do their jobs at all, we just got the check done at autozone and it was confirmed of it being the neutral safety switch the whole time. So you can have your vehicle here do multiple days, being it back numerous times and you will leave with false information and you can tell they don’t care enough to actually look into the issue. So much time wasted and a ridiculous amount of money spent just for it to be the first thing my husband told them it was this entire time. It is so disheartening that you pay people to look after and fix and issue your having and you give them the answer and all they do is what they want and ignore you. Wouldn’t look into fixing the issue but can ask how much we’d sell the truck for is absolutely ridiculous and unacceptable don’t bring your car truck suv anything here because you’ll get more stress than you bargained for.** *original 1 week ago*I have never been so out right dissatisfied and disappointed with services than when here. My husband has taken our truck in for the second time not with in a week and the issue isn’t fixed. Being told our starter was the problem we got our truck in on a Friday got it back Saturday it ran for a day and wouldn’t start back up on Monday. They wouldn’t service it Monday because they closed at 5 so I had to get a Lyft to work the next day just for the tech to say “it started just fine for me I just cycled through the gears and it started up” so clearly it’s not fixed! they had already said that something was knocking from the starter making it not start because it knocked something else out of place, if it’s doing that then something isn’t right it should be fixed! And now for a third time as of today my truck will not start. I have cycled through the gears, I’ve tried a multitude of ways to get this truck to start and it will not. I now have to order another tow truck to come and pick up my vehicle so I can get home. I have never had such unreliable, untrustworthy service on a vehicle before in my life, what was the point of me paying for a service if you can’t guarantee to fix the problem? Cycling through gears should have never been the solution to a problem. If you couldn’t fix it why didn’t you get someone else from a different car rx? Why didnt you get a different tech to look at it? There had to be multiple ways, to find a solution to a problem that you were paid to fix. You said it was the starter clearly it’s not if you see it’s bumping into something why not find a way to keep that from happening? You’d rather send someone home with a problem than to find a way to fix it because it doesn’t affect you or your company because you already got paid! If I even bother to have to taken back is it going to be fixed? Probably not because it’s clear they don’t care, they didn’t care the first time, the didn’t care the second time. What’s gonna change this time? You know as good as I do probably nothing.
• LS

  Latasha Shepherd

  Feb 12, 2026
  5.0
  Always excellent customer service.
• AE

  Anon Eleesomary

  Jan 29, 2026
  5.0
  Very professional service. Management was knowledgeable, helpful, and efficient.
• JH

  Jenna Harlan

  Jan 28, 2026
  5.0
  Friendly and efficient

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