Enterprise Rent-A-Car

4.1
450 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Saint Joseph, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Joseph location today.

Location

Enterprise Rent-A-Car
2318 N Belt Hwy, Saint Joseph, MO
64506, United States

Hours

Reviews

4.1
450 reviews
5 stars
298
4 stars
46
3 stars
24
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and professional, there were significant complaints about rude behavior from specific employees, particularly Cassie, leading to a mixed perception of customer service.

Reservation Issues

Numerous customers reported problems with reservations being canceled or not honored, causing frustration and inconvenience, particularly with last-minute cancellations.

Vehicle Quality

Feedback on vehicle quality was generally positive, with many customers appreciating the cleanliness and condition of the cars, although there were some complaints about specific vehicle issues.

Efficiency

Customers noted quick check-in and check-out processes, but there were complaints about poor communication and unresponsiveness from the customer service line.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with their overall rental experience, highlighting the helpfulness of staff and the quality of service at the St. Joseph location.
  • YH
    yolanda hendrex
    Nov 17, 2025
    5.0
    Excellent customer service at the St. Joseph's branch by Colin Bedell & Wesley Martin and Colorado Springs by Jordan. Enterprize is my go to car rental store because of the superb professionalism & courteous employees. The new cars are awesome as well!
  • DR
    dawn ray
    Nov 13, 2025
    5.0
    We have always used Enterprise, and have been SO impressed with the staff and how accommodating they are to our family! We have used this company for many years and have never been disappointed! Thank you to the St Joseph staff We appreciate you all!
  • KS
    Kari Sowell
    Nov 12, 2025
    5.0
    The staff were friendly and knowledgeable. The car I rented was great! This was my first time renting a car and was a lot easier than I expected.
  • DG
    Diego Gonzalez
    Nov 10, 2025
    5.0
    I had a great experience renting from Enterprise. The staff was super helpful and made the whole process smooth from start to finish. I was offered a Nissan Versa, which turned out to be a great choice, really fun to drive, and surprisingly fuel-efficient. It made my trip even better. I’d definitely rent from Enterprise again!
  • RS
    Ryan Sullivan
    Oct 31, 2025
    1.0
    Horrible service. Manager lied to our face and called and reserved the vehicle.They lied to us and said they didn't even have a vehicle. Would not rent a vehicle from this company. Tell they fire , the manager that works there.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Saint Joseph, MO?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to fit various needs and occasions.

What are the operating hours of Enterprise Rent-A-Car in Saint Joseph?

The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.