Certified by Collision Leaders of St Joseph • Apr 12, 2026
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
Whenever life happens, we happen. We are your best partner in navigating life's little accidents. We also understand that accidents happen on their own schedule, so that's why we're prepared to support you from the beginning and offer the royal treatment the moment you call.
Details
DebitAvailable
Mobile paymentsAvailable
RestroomAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Collision Leaders of St Joseph • Apr 12, 2026
Certified by Collision Leaders of St Joseph • Apr 12, 2026
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20267:00 AM - 5:00 PM
6/19/2026Closed
Reviews
4.5
423 reviews
5 stars
338
4 stars
32
3 stars
11
2 stars
10
1 star
32
DG
Don Gray
5 days ago
5.0
Had a flat on my 2018 Jeep Cherokee. Wasn't able to get the lug nuts loose to put on my spare. Called collision leaders of St. Joseph Mo, they sent a very helpful man Brian D. He was able to get me back on the road quickly. Thank you Karen and your tow team.
JF
Julia Filley
Mar 11, 2026
5.0
My car died in the middle of a street in downtown Saint Joseph. I got this number from my State Farm agent and called and they had someone to me within a very reasonable amount of time and took extremely good care of me until we were able to get my car home safely. I cannot say enough good things about the service I was provided On a day when I really needed a little extra tender care. Shout out to Sandra, who waited with me, Karen, who talked me off the ledge during that initial phone call and Bryan my tow truck driver… Everyone was absolutely lovely to me!
HN
Houston Nichols
Mar 7, 2026
5.0
Excellent service, and great employees
AF
Athena Fewins
Feb 4, 2026
5.0
Came into St. Joseph from Joplin Missouri for work and had issues with my truck starting. Collision leader came and grabbed my truck and had it fixed the same day. So Thankful for the super quick help and getting me back on the road.
BH
Brandi Harlan
Jan 14, 2026
3.0
I was told at first that my car would take from being towed to out of the shop in 2 days and estimated around $1500- to NO MORE THAN $2000. Well, NEITHER of those happened. The estimate was almost $4,000 and with going through an insurance claim, they had my car for 19, yes, 19 days. To make matters worse, the front desk receptionist, Sandra O, spoke over me REPEATEDLY when trying to find out information about my vehicle and also about the insurance claim on why the absurd amount of time. (I also had to pay for a car rental and that in itself cost around $2,000). I do have to say that I just had to bring my Nissian back in and had to have them replace my back break pads and they got me right in, so cuddos, I did however appreciate that 😊. I do wish that I had just a review for the front desk. I DID NOT care for Sandra, she’s just rude. She kept talking over me throughout my WHOLE ENTIRE experience. It’s too bad that I couldn’t have given the shop a better rating. I’m not the only person who has had issues with her, it’s all on the reviews
Frequently Asked Questions About Collision Leaders of St Joseph
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Do I need more than one estimate
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Who do I pay my deductible to?
It will be your responsibility to pay Collision Leaders when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What is Subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.
How is Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the ACV negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.
How will I know when my repair is complete?
You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
Is there a warranty on the repair to my vehicle?
Yes. We guarantee all of our repairs with a written limited lifetime warranty.
When can I wash my vehicle?
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.
How do I care for my newly painted vehicle?
1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
2. Avoid parking under trees and utility lines which are likely to attract birds.
2.1. Bird droppings have a high acid content and will damage a freshly painted surface.
2.2. Also, tree sap can mar or spot a freshly painted surface.
3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
Where do I get a claim number for my repair?
Claim numbers are issued by your insurance company when you report your accident. Bring it with you to start the repair process, and we will handle the rest.
Do I need to get estimates from more than one auto body shop?
No, it's up to you how many estimates you'd like. If you've selected our shop, have your insurance company deal directly with us for hassle-free service.
When and how do I pay my deductible?
You will pay your deductible directly to Collision Leaders when you pick up your vehicle after repairs are complete.
Can Collision Leaders help me arrange a rental car during repairs?
Yes, if you need a rental car, we can assist you in making the necessary rental arrangements.
What certifications does Collision Leaders of St Joseph have?
We have numerous certifications including I-CAR Gold Certified Technicians and certifications from major brands like GM, Ford, Honda, Subaru, Nissan, Toyota, Hyundai, Kia, and FCA US LLC.
What are your business hours?
We are open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays. Please note closures on holidays like November 27th, December 25th, and January 1st.
Does Collision Leaders offer pickup and delivery services for vehicle repairs?
Yes, we offer in-store pickup, curbside pickup, and delivery services for your convenience.
What nearby places can I visit while waiting for my vehicle repair?
Nearby, you can enjoy dining at Primavera Italian Restaurant or grab a meal at McAlister’s Deli. For a quick bite, MrBeast Burger and Perkins Restaurant & Bakery are close by as well.
Are there nearby rental car agencies if I need immediate transportation?
Yes, Hertz Car Rental on Frederick Avenue is nearby, so you can easily rent a car while your vehicle is being repaired.
What nearby automotive services can assist me besides Collision Leaders?
Other nearby automotive services include Collision Repair Specialists, Xpress Mechanical Services, NAPA Auto & Race, and Reed Collision St. Joseph for additional repair or parts needs.
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