Enterprise Rent-A-Car

Reviews

• MS

  Michael Savage

  6 days ago
  5.0
  The Enterprise team at the St. Ann, MO store were fantastic. The guys were very courteous and friendly. Their inventory was limited, but they were satisfying customers with optional selections. I was watching them trying to strategize how to get cars parked and protected from the impending storms, Tornado alerts coming across St. Louis. while still serving customers quickly. They provided me a quick lift back to the airport so I could catch my flight which was convenient bacause they really needed to get going on getting the cars under cover from the storm. Really impressed with the overall service, but honestly those guys and Enterprise really deserve to have an updated and expanded location. It would serve your customers better especially with their service. Because it’s by the airport it’s quicker to rent a car from there in my opinion, rather than at the congested airport rental counter. Now that I saw how busy Rentals can be, I’d rather call an Uber and go to the St. Ann location rather than wait for a crowded shuttle then have to wait in line at Enterprise airport, then get into a car and have to work my way both out of rental then the airport then traffic. The St Ann store option is definitely the way to go. Special shout out to Managers Brad and Bryce. No sooner I made the reservation Bryce was on it with a phone call. This was eapecially nice as we were at Airport Budget Avis and Budget system was down. The wait time was 90 min. We got tired of the long line only taking Avis customers in the hot waiting area, and decided to find another rental car near the airport. We did a quick Siri search of closest rental near me that’s not on the airport and Enterprise showed up. Then we clicked on website, made a quick reservation, and next thing we knew actually about 20 min from that reservation we had Uber’d over, checked in and walked through the reservation and car inspection, then on the road to our destination. So your team helped us get back into a great mood and we had a great time the rest of our visit in the St. Louis area! So Thanks!
• YA

  Yasbel Arce

  Apr 21, 2026
  4.0
  Overall, good experience renting thru Enterprise. The staff were very helpful. Rental deposit is less than other rental companies.
• KS

  K.marie Simpson

  Apr 16, 2026
  1.0
  Be careful renting from this location if you are black. The manager Brad likes to negligently flag people for fraud without proof and validation that a customer has in fact committed fraud. I will be escalating a complaint to Chrissy Taylor the office of the president for such behavior.
• JJ

  Jessica Jones

  Apr 14, 2026
  1.0
  Horrible! They don’t know how to talk to black people I went right to another enterprise and they explained to me how to get my current bill emailed right over to me ! Just rude gives racism at it’s finest
• JP

  Jamie Portwood

  Apr 13, 2026
  1.0
  My car is in the shop and came to rent a car. Will not accept my debit card and will not let me use my husband's card because he isn't here. I am stranded and they could care less! NEVER using them again!