Jiffy Lube

Reviews

• KD

  Keri Drew

  Feb 21, 2026
  5.0
  We needed a transmission flush and oil change and tire rotation and they were eager to accommodate us! I was able to get in on the same day! We dropped off my car at 11:50 and it was ready at 2:30 p.m. All of the employees were very nice and friendly!
• RD

  Robert Dudenhoeffer

  Feb 11, 2026
  1.0
  Went in for an oil change and transmission fluid change. The oil change was fine but when we got to the transmission fluid change, it was ridiculous. They asked me if I would be fine combining 2 different types of fluid, had us wait 3 hours, then had us sign a waiver of liability, wait another 20 minutes with the car up in the air. Then they changed their minds and said they couldn’t do it because of issues with the transmission. Per GM, the remedy to certain transmission issues is a fluid change to an updated formula of fluid. I asked the manager about this and he proceeded to catch an attitude and basically told me 5 years of certifications at GM didn’t mean anything. Manager needs to be fired for his poor attitude and lack of customer service. If they had told me that policy did not allow them to perform the service right at the beginning, I would have left a 5 star review. But it’s the fact we had to wait 3 hours just for them to change their minds….. will never be back and I advise everyone else to stay away.
• AM

  Alexis McDougal

  Feb 4, 2026
  4.0
  I usually go to Valvoline for my oil changes but they were closed on the sunday afternoon that i went and i was way past due so Jiffy Lube was my only choice in the area. We had to wait about 15min to get into the bay to start the oil change, which wasnt awful. Pretty much expected that. The part that blew me away was the cost - almost $150 for 7quart oil change for my Telluride. 😬😳 Talk about a shock when Valvoline usually does my oil changes for $80-$90. The crew was super nice and helpful though and got it done quickly.
• CP

  Cassie Palmer

  Jan 30, 2026
  5.0
  I am genuinely amazed by the level of service I received at this Jiffy Lube! This was, without a doubt, the best service I have ever had at any oil change facility. A huge thank you to Sara for her incredible efforts. She was beyond kind—just truly, deeply professional and welcoming. She took the time to explain everything my car needed and was very thorough in her suggestions, but what I appreciated most was that she never forced anything. She let me know what was important without making me feel pressured to get it all done right this second. It is rare to find that level of honesty and kindness in car maintenance. If you want to be treated with respect and leave with a smile, go see Sara. I’m still blown away by how wonderful the experience was!
• AP

  Alyssa Phillips

  Jan 14, 2026
  1.0
  If you value honesty and your car being returned in the same condition or if not better condition then when you left it, then I would not recommend coming here. October 14, 2025 I brought my Toyota in for a simple rear brake pad change. When I brought it in it had zero lights on the dash, everything worked as should and I had zero issues with the car. I waited 3 HOURS on a slow day and was stuck 30 minutes after they closed just for Joey to finally tell me (mind you he was very worried) they can not get my car out of maintenance service mode and my parking brake isn’t working. He told me to come back in the morning. When I got into my car, my dash has serval light on, messages popping up, I could not use my parking brake, cruise control, or see my digital speed. Not that I expected a discount but they charged me full price $236.71 and NEVER apologized. I brought the car back the following day, Austin and Joey messed with it for several hours while I was at work. Austin told me it was throwing codes and one code worried him so much he did not want to touch my car until the owner Travis got there to look. I waited hours in the waiting room only to never see Travis nor did he speak to me when it was that serious. Austin tried to tell me it must be a wiring problem, it was probably wear and tear and things like that just happen. They said I would have to take it to Toyota and to let them know what happens. Only if it was something they TOUCHED would they pay for it 100% is what Austin told me. I took it to Toyota the following day and turns out they never correctly connected the connector or put the pins back in on the actuator. It was $199.38 for repairs. October 17th I brought Joey my invoice from Toyota only to be greeted with clear annoyance/anger that I had already paid to fix it because it now caused him to file “a lot of paperwork” I did ask Toyota how to handle this situation prior to paying and they said they do not get in the middle of issues like this and to take the invoice to jiffy lube and they would have to reimburse me, to which I relayed that information to Joey and he was more upset as if it was my fault they did not give me clear directions on who should pay for the repairs. Joey told me to give him a few days to file the paperwork and send it in and he would get back to me on it. To which never happened. I contacted Travis the owner because I was taken back by the attitude they now had with me. He told me he had no idea what was going on but reassured me it would be taken care of. Fast forward to now January 14, 2026 I tried to contact them SEVERAL times for almost 3 MONTHS to only be told to leave a message and someone would call me back. No one ever called me back, they completely ignored me. Yesterday I finally got in contact with Joey only for him to be annoyed again and asked me what I wanted. I told him he was supposed to get back to me which never happened and ignored me for months so what is going on. He told me there was nothing he could do for me because a technician never went to Toyota and I’m past my 30 day or 3,000 mile mark warranty. I now understand why they ignored me for 3 months. However no one said a word about a warranty nor that a technician needed to go to Toyota. Even when I took Joey the invoice he never said a word about it, his issue was the fact I paid to repair my car because it’s my only reliable car I should add. I asked to speak to cooperate or Travis the owner because this has been extremely unprofessional and if not I would be contacting the BBB. Not even 30 minutes later Joey calls me back telling me that they will look into it but needs a copy of the paper I already gave him because they conveniently lost ALL files they had about this situation. Today he asks for my current mileage on my car as if that has anything to do with what happened in October. I feel like they are just running me in circles and nothing will be resolved. They have gave me excuse after excuse after excuse. I have everything documented, I just didn’t have enough space to type it all.

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