Carquest Auto Parts

4.5
160 reviews

About

Auto Parts & Accessories
Your local Carquest Auto Parts at 8720 NW 63rd St in Parkville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Carquest Auto Parts
8720 NW 63rd St, Parkville, MO
64152, United States

Hours

Reviews

4.5
160 reviews
5 stars
116
4 stars
24
3 stars
12
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond.

Counter Service Issues

Some customers reported poor counter service, including being ignored or receiving rude treatment from certain staff members.

Product Availability

Customers appreciated the store's ability to have the parts they needed in stock, often remarking on the good selection.

Pricing

While some customers noted that prices were higher than competitors, many felt the knowledgeable service justified the cost.

Warranty and Returns

The store was commended for honoring warranties and providing good service during returns, although there were isolated incidents of poor handling.
  • RK
    Roger Keck
    Nov 7, 2025
    3.0
    Good parts store with knowledgeable personnel when sufficiently staffed. However, I've experienced very poor counter service on more than one occasion. The times this has happened, my presence wasn't even acknowledged, and twice I actually had to walk out and go to another brand's store. As a customer ready to pay their high retail prices, being ignored doesn't feel very good.
  • BS
    brent seymour
    Oct 25, 2025
    5.0
    As always, the service here is fast, friendly and really helpful. This is always my first stop for parts. And Makayla was great!
  • EM
    Eric Murray
    Oct 21, 2025
    5.0
    I purchased a battery for my truck in May of 2023 and it died on me 3 days ago. Took the battery in and was told it only had a 2 year warranty, but they honored it anyway and gave me a brand new one. They didn't have to do that and I very much appreciated it. Thanks!!
  • CB
    Christian Boyd
    Oct 10, 2025
    5.0
    Vandy got us all set up with some great Bosch windshield wipers. Very helpful
  • JH
    John Hardy
    Oct 2, 2025
    5.0
    Dee came out, got under my vehicle to determine exactly what I needed to fix my breaks. He went out of his way for a “possible” sale…..poor guy got his work shirt pretty dirty. He gave me a quote and explained everything thoroughly. It’s comforting to find good work ethic and knowledgeable employees these days. I won’t go anywhere else and will tell folks to head that way!

Frequently Asked Questions About Carquest Auto Parts

What types of products can I find at Carquest Auto Parts in Parkville?

Carquest Auto Parts offers a wide range of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.

Does Carquest Auto Parts offer any free services?

Yes, the store provides free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing, and free battery and oil recycling at most locations.