Arrow Tow Services LLC

Reviews

• JN

  Jamie Navarro

  Dec 31, 2025
  1.0
  HORRIBLE service don’t use unless you want to pay for a new oil pan on top of the tow fee. Tried talking to Mike and he kept low balling me on fixing HIS error.
• ML

  Matt Lanning

  Dec 2, 2025
  5.0
  Got me out of a ditch fast when I spun out during a snow storm. Quick and friendly
• EK

  Eric Kuehn

  Nov 24, 2025
  5.0
  We received great service today from Arrow Towing in Parkville, from both the office and the driver, Brandon. He was extremely courteous, timely and careful with our car. We would definitely use Arrow again and highly recommend them for those in need. Thanks.
• NE

  nikki edwards

  Feb 21, 2025
  3.0
  So my car was towed around 2pm on Thursday afternoon. I don’t move my car often so I was shocked this happened. When I called the tow company I wasn’t given much information but that someone would call me back with pricing this took about an hour and 3 follow up calls. But the time someone called me back they stated the price was $320. I was shocked but just assumed they were mistaken and it would be worked out at the facility. I had to pay $60 for an uber which was expected in this weather. I had confirmed my arrival with the person/dispatcher and a driver that was meeting me. However upon arrival I waited outside for 20 mins for someone to arrive. When he arrived it took another 30-45 mins while he made personal phone calls. When it was time to pay I asked about why the fee was so much. They explained this was the normal fee. However it is higher than the police department fees for tows. That I have never heard of. After they, another driver arrived to assist…. They explained that the fees were normal and that it could be more. I explained that I understood but it still seemed steep. Especially being charged extra for after hours without being told I could come in the am to save myself extra fees. Especially given I had to wait in the cold for 20 mins. I paid and got a receipt and went over my truck. Afterwards I was at the gas station trying to clean my car off as my heater blower doesn’t work. Also a reason I rarely move my car in bad weather. The second driver asked if I wanted him to tow me back to my apartment to avoid an accident. I thought that was really nice and appreciated. This is the main reason I am giving 3 stars. He was very nice and honestly very informative and kept a professionalism. The first driver in my opinion wasn’t as professional and was extremely annoyed by me asking for details about the pricing and made me wait additional time to make personal phone calls when I had waited 20 mins in negative temps. All in all, my review is that there is the good and the bad in these situations. Do I believe I was over charged… absolutely. Do I feel completely pissed about the situation or the company, no. As it was not something they had to offer but the offer was extended by one driver. One thing for sure my lesson was learned as I realize that these are perfect situations to be taken advantage of. I take full responsibility for the fact my car was towed. Do I think the company could work on organization and communication yes. Do I believe i was overcharged, yes. But, I walk away knowing now I would rather pay for the parking garage.
• JH

  Jervis Here

  Jan 13, 2024
  5.0
  This is the best tow company in Missouri. These guys know the struggle. These guys blessed me when anyone else would have said, hey not my problem. But the owner worked with me by understanding my situation. my car was stolen from my apartment and I been missing work. I now have my vehicle home safe thanks to these guys here. I'll be screwed if it wasn't for them. Thank you guys so freaking much.

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