Pilot Travel Center

3.9
1422 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Pacific, MO! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1475 Thornton St, Pacific, MO
63069, United States

Hours

Reviews

3.9
1,422 reviews
5 stars
623
4 stars
351
3 stars
219
2 stars
72
1 star
157

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers noted clean bathrooms and showers, many others reported dirty restrooms and unkempt facilities.

Customer Service

Feedback on staff interactions was mixed; some praised friendly employees, while others reported rude and unhelpful service.

Parking Issues

Numerous reviews highlighted difficulties with parking, particularly for trucks, citing tight spaces and poor design.

Food Quality

Several customers expressed dissatisfaction with the food quality at the Subway, mentioning old or unappetizing options.

Fueling Experience

Many drivers complained about long wait times and issues with fuel pumps, indicating a frustrating fueling experience.
  • MM
    M
    Dec 30, 2025
    1.0
    Not a professional operation. Needs a corporate audit.
  • WD
    Will DeClue
    Dec 25, 2025
    5.0
    Various selection to choose from on multiple needs.
  • SS
    SHAY SHAY
    Dec 15, 2025
    1.0
    Walk into store,wasnt greeted while entering in, the bathrooms was dirty the cashier left the front counter, than had a cleaning basket like she was going to clean the bathroom just being noisy to see what I was doing bad service here no smiles,all the cashiers look like they had attitudes, need to hire people who really, care about customers 😀SUBWAY WAS HORRIBLE THE FOOD WAS OLD I HAD A PHILLY SANDWICH, THE FOOD WAS EVEN COVER UP EITHER
  • DE
    David Emilevich
    Nov 1, 2025
    1.0
    Waiting time for truck fuel 2hr. They need to clouse this location
  • JP
    Joseph Pineda
    Oct 29, 2025
    1.0
    not good.. when trucks coming to refuel..it is congested..my receipt was missing when I was claim at the counter..my rewards point was gone..10/28/2025..

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.