Enterprise Rent-A-Car

3.9
294 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1501 W State Highway J, Ozark, MO
65721, United States
(417) 485-2193
https://www.enterprise.com/en/car-rental/locations/us/mo/ozark-519z.html
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About

Car Rental AgencyVan Rental
Need a rental car in Ozark, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ozark location today.

Location

Enterprise Rent-A-Car
1501 W State Highway J, Ozark, MO
65721, United States

Hours

Reviews

3.9
294 reviews
5 stars
182
4 stars
32
3 stars
11
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported rude behavior and poor communication.

Vehicle Availability

Frequent complaints about unavailability of reserved vehicles, leading to frustration and inconvenience for customers.

Rental Process

Some customers found the rental process quick and efficient, while others experienced long wait times and issues with vehicle readiness.

Cleanliness and Condition

Several reviews noted that vehicles were not clean or in good condition upon pickup.

Management Issues

Concerns about management practices and staff training, with some customers expressing dissatisfaction with how issues were handled.
  • JC
    Jim & Jennefer Coffey
    4 days ago
    5.0
    Enterprise car rental is very easy to work with and they have a great selection of cars.
  • NE
    Norm E.
    Nov 14, 2025
    5.0
    Very professional and friendly people. I was picked up and dropped off where and when I needed to be. The car was very clean and ran perfectly.
  • RF
    rosalyn freeman
    Nov 12, 2025
    5.0
    Courteous staff, they were busy (8am Monday) still managed to get me in my car in a timely manner. Warmed up and ready to go
  • JG
    Jared Gansen
    Nov 11, 2025
    1.0
    So I'm clear I do not have a beef with this specific branch location in fact I've been very happy with the service I've been provided in the past at every Enterprise branch. My problem is that after making a reservation last night for a pickup first thing in the morning I found out that Enterprises website doesn't actually know what the inventory is at specific branch locations for first thing the next day. So we can send Rockets into outer space and catch them as they fall back to earth but Enterprise corporate website does not know what their branch locations inventory is and we'll let you make a reservation even though there is no vehicles available for first thing the next day? Do better Enterprise.
  • DS
    Derek Stoops
    Oct 27, 2025
    1.0
    First experience, I wated about an hour with a reservation for my vehicle to be ready. Second experience, $400 deposit for a "local driver" Third experience, arrived 20 minutes early for my 11am reservation. Was informed that my vehicle wouldn't be ready until 3:30pm, and that they "tried to call me". No missed calls, no voice mail. Not enough cars between multiple locations to get me a vehicle any earlier.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ozark, MO?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Ozark, MO.

What are the operating hours of Enterprise Rent-A-Car in Ozark?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.