Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
Whenever life happens, we happen. We are your best partner in navigating life's little accidents. We also understand that accidents happen on their own schedule, so that's why we're prepared to support you from the beginning and offer the royal treatment the moment you call.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
309 reviews
5 stars
292
4 stars
8
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting excellent communication throughout the repair process.
Quality of Repairs
The majority of reviews noted high-quality repairs, with many customers stating their vehicles looked brand new after service.
Timeliness
Many customers appreciated the prompt service, with several mentioning that repairs were completed ahead of schedule.
Communication
Frequent updates on repair status were a common positive point, with customers feeling well-informed throughout the process.
- DRDaniel RauziJan 2, 20265.0Top tier customer service car looked brand new after repairs
- BRBrock ReynoldsDec 9, 20255.0They did a WONDERFUL job replacing my door, did it quickly and everything works beautifully.
- LBLaney BusbyOct 29, 20255.0Had to have a deep scratch, a cracked bumper and a dented door fixed on my Lexus. They did a great job, got my car right in, and kept me updated daily. My car looks great!
- ACApril CourtneySep 28, 20255.0Beyond thankful I came in. Everybody was super nice listened to what I was concerned about even though it was just because I was scared of letting someone else take my car.(It’s pretty sentimental) they did all the work and when I got it back, I was more than happy with it. It looks brand new. They win above and beyond. I will definitely take any other vehicle that I have to have work done here because they definitely won my trust.
- KGKaren GilesSep 26, 20255.0I had an accident and you fixed it beautifully! Thank you so much
Frequently Asked Questions About Collision Leaders of Odessa
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Do I need more than one estimate
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Who do I pay my deductible to?
It will be your responsibility to pay Collision Leaders when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What is Subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.
How is Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the ACV negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.
How will I know when my repair is complete?
You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
Is there a warranty on the repair to my vehicle?
Yes. We guarantee all of our repairs with a written limited lifetime warranty.
When can I wash my vehicle?
You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt.
Always use clean fresh water.
Wash your vehicle in the shade.
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.
How do I care for my newly painted vehicle?
1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
2. Avoid parking under trees and utility lines which are likely to attract birds.
2.1. Bird droppings have a high acid content and will damage a freshly painted surface.
2.2. Also, tree sap can mar or spot a freshly painted surface.
3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
Where is Collision Leaders of Odessa located?
Collision Leaders of Odessa is located at 120 W Main Street, Odessa, MO 64076, USA.
What are the operating hours of Collision Leaders of Odessa?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Some holiday closures may apply.
What services does Collision Leaders of Odessa offer?
They provide collision repair, dent removal, paint correction, auto repair, insurance professional support, rental car arrangements, and paintless dent repair among other automotive services.
Is there a warranty on repairs at Collision Leaders of Odessa?
Yes, all repairs come with a written limited lifetime warranty.
How can I schedule a repair appointment at Collision Leaders of Odessa?
You can book an appointment online via their reservation link or contact them by phone at +1 816-633-4554.
Does Collision Leaders of Odessa provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services for customer convenience.
Are there places to eat near Collision Leaders of Odessa?
Yes, nearby you can visit The Coffee House, Hunt Brothers Pizza, Pizza Pie On The Fly, and Broken Dollar Saloon for food and beverages.
What kind of beauty and spa services are nearby Collision Leaders of Odessa?
Nearby beauty and spa options include Balanced Massage, Super Win, Dan and Kevin's Barber and Style, and The Added Touch Salon And Day Spa for hair salons, massages, and nail services.
Are there any community or public services close to Collision Leaders of Odessa?
Yes, the Odessa Chamber of Commerce, Odessa Puddle Jumpers, and Trails Regional Library - Odessa Branch are nearby community service and public facilities.
Which vehicle brands does Collision Leaders of Odessa work with?
They specialize in repairs for brands including GMC, Chevrolet, Buick, Cadillac, Ford, Lincoln, Honda, Acura, Subaru, Nissan, Infiniti, Toyota, Hyundai, Kia, Dodge, Ram, Fiat, Chrysler, and Jeep.