Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy K in O'Fallon, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in O'Fallon, MO or call us at (636) 980-1756.
Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unhelpful interactions, particularly with management.
Product Availability
Customers generally find that the store is well-stocked with parts and products, although there are instances of specific items being unavailable.
Installation Services
Many customers appreciate the free installation services offered for batteries and other parts, highlighting the helpfulness of staff during these services.
Staff Knowledge
While some reviews commend the staff for being knowledgeable and helpful, others indicate a lack of expertise or incorrect information provided.
HH
Harley Hurst
Jan 28, 2026
1.0
Very disappointed with the O'Fallon location. Went up today to get a new battery and have it installed. We checked the website AND there was a huge advertisement on the side of the building claiming free installation for batteries. When we talked with the associate working today he said that he would sell the battery but was not going to install it. Very frustrating.
WM
William Markillie
Nov 23, 2025
2.0
unfriendly and unhelpful staff. kept blaming a mechanical failure on me, and never elaborated on what anything meant. kept talking to me like I didn't know anything about cars. also kept trying to sell me parts I don't need
JS
Joshua Szombathy
Nov 20, 2025
5.0
If I can I always choose AutoZone
JH
Jeannie Holder
Oct 2, 2025
5.0
Autozone has always been my first choice for parts. Their customer service techs have always kind and knowledgeable
LS
Linda Smith-Sepac
Sep 24, 2025
5.0
The staff is professional and friendly. I was looking for a particular car wax and they ordered it in for me.
How can I contact AutoZone Auto Parts in O'Fallon?
You can call them at (636) 980-1756 or email customer.service@autozone.com for assistance.
What types of products can I find at AutoZone in O'Fallon?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any nearby car wash services close to AutoZone in O'Fallon?
Yes, nearby car wash options include Zips Car Wash and Blue Iguana Car Wash - O'Fallon, both convenient for giving your vehicle a clean before or after visiting AutoZone.
What dining options are close to AutoZone in O'Fallon for a meal after shopping?
Nearby dining includes Fazoli's, an Italian fast-food restaurant, and Monical's Pizza, an Italian-style pizza restaurant, great for grabbing a meal before or after your visit.
Are there any health or medical facilities near AutoZone in O'Fallon?
Yes, several medical facilities including SSM Health Medical Group, SSM Physical Therapy, and multiple doctor offices like those of Chandra Wiewel, MD and Wan-In Koo, DO are nearby for your healthcare needs.
Can I find financial services near AutoZone Auto Parts in O'Fallon?
Yes, Regions Bank O'Fallon and Alliance Credit Union are nearby, providing convenient banking options during your visit to AutoZone.
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