Business Details
About
Car WashGas Station
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.3
267 reviews
5 stars
184
4 stars
38
3 stars
15
2 stars
14
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees for their exceptional service.
Quality of Service
Feedback on the quality of the car wash was mixed; while some customers were satisfied with the thoroughness, others reported issues with incomplete cleaning and attention to detail.
Pricing Concerns
Several reviews mentioned that the services were perceived as expensive, with some customers feeling that the quality did not justify the cost.
Staff Experience
There were comments about the young staff being eager and friendly, but also concerns about their experience and training affecting service quality.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were notable complaints about inconsistent service and unresolved issues.
- KMKris MartinNov 8, 20255.0Great service!!
- SSSandyAug 8, 20255.0I purchased “the whole thing” and glad I did. I appreciate their attention to detail. The car looks amazing inside and out.
- JIJim Walsh IIIJun 22, 20254.0They have the best car wash around for those who want full service inside and out. I have two border collies, so lots of hair. The issue is that the full service renewal is going to be $740., a year. Seems it got expensive for the services. Will have to look around. Disappointed.
Frequently Asked Questions About Waterway Carwash
What services does Waterway Carwash in O'Fallon, MO offer?
Waterway Carwash offers full-service car wash services, major brand gasoline, snacks, drinks, and other convenience merchandise.
What are the opening hours for Waterway Carwash on weekends?
Waterway Carwash is open from 7:00 AM to 7:00 PM every day, including Saturdays and Sundays.
Where is Waterway Carwash located in O'Fallon, MO?
Waterway Carwash is located at 3995 Crusher Dr, O'Fallon, MO 63368, USA.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restrooms.
What payment methods does Waterway Carwash accept?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact Waterway Carwash customer service?
You can reach Waterway Carwash customer service by emailing customerservice@waterway.com or calling +1 636-329-0607.
Does Waterway Carwash have an online presence?
Yes, Waterway Carwash has a website at https://www.waterway.com/locations/ofallon/ and social media handles on Facebook, Instagram, LinkedIn, and Twitter.
What nearby dining options are available near Waterway Carwash?
McDonald's is a nearby fast food restaurant where customers can grab a meal before or after their car wash service at Waterway Carwash.
Are there any nearby fueling stations besides Waterway Carwash?
Yes, bp America is located nearby and offers gas, a convenience store, and automotive accessories, providing customers with alternative fueling options.
What nearby services might be useful for customers visiting Waterway Carwash?
Nearby services include the LibertyX Bitcoin ATM for financial needs and several real estate agents like Kristen Salvo Group and Tim Prinkey - Integrity Real Estate for customers interested in property services.