Huck's, operated by Martin and Bayley, Inc., has expanded to over 130 locations across five states and has become a financially robust company with a workforce exceeding 2,500 employees. In a landmark decision in March 2001, the Martin and Bayley family sold the company to its employees, creating a 100% employee-owned enterprise. Additionally, Huck's established the Karing for Kids Charitable Fund in 2005 to support underprivileged children during Christmas and continues to enhance this initiative year-round, reflecting its commitment to community welfare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.