Gerber Collision & Glass

Reviews

• GG

  Gabe Gabe

  Dec 16, 2025
  1.0
  Unsatisfactory customer service and a rather disappointing experience. I would appreciate a call from a manager if you value your customers and your brand. .
• DG

  Debbie Guthridge

  Dec 11, 2025
  5.0
  They got me in right away for estimate and repairs. Excellent service and repair! Above and beyond service! They were accommodating with my work schedule, even delivered my car to me! My car is shining! Highly recommend! Thank you Marsha, John and the whole staff!
• KB

  kathryn barry

  Nov 4, 2025
  5.0
  The front office staff has been so helpful. Appreciate all the suggestions and help she provided. Tyvm
• BH

  bianca hurtado

  Aug 13, 2025
  1.0
  Customer service from the front desk lady (Marsha) is the worst I have ever experienced. She is rude and very unprofessional. Second of all the repair time kept getting extended. Once I got a call that my jeep was done, when I arrived it was not. Then afterwards it still took an additional 3 days to finish it when the worker even said “it is an easy quick fix”. Lastly the jeep was dropped off with over half a tank of gas and when picked up the gas was less than a quarter and only 55 miles till E. The mileage that was put on the paperwork was not accurate and it was made to look as if you all only put 8 miles in the whole time it was in the shop. One of the workers didn’t even know how to respond when asked about the gas situation. This was very unprofessional and the worst experience by far that I have had. I do not recommend and will not recommend this place to anyone.
• AW

  Art wilson

  Aug 13, 2025
  5.0
  While my problem was a small one on my 2002 pickup truck, Troy treated me like I was bringing in a Ferrari for major repairs. He listened to my concerns about my ole truck with sincere interest and asked me probing questions. They did the necessary repairs in less than 6 hours charging me less than $300. Based on estimates I had received from other shops I was afraid it was going to cost me more than $800. I cannot say enough about the courteous and friendly staff, their professionalism, the clean office and facilities, and how good it felt to be treated with respect even though I’m nobody special or important.

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