Jiffy Lube

Reviews

• RB

  Ray Branch

  5 days ago
  5.0
  Aaron was awesome. Picked me up at my house to come get my van to make it easier again. Highly recommend. Good dude, good place
• JW

  jeff w

  5 days ago
  5.0
  Aaron and his crew were lightning fast and very polite. First time here but will not be the last
• GM

  Gabriel Meyer

  Feb 21, 2026
  5.0
  The manager and staff that was there at 10am on 2/21/2026 in Nixa was helpful and friendly. Taking the time to have a conversation about our jobs ect..
• AM

  Aaron Metts

  Feb 10, 2026
  5.0
  Visited Jiffy Lube late 15 minutes before they closed. The guys took really good care of me and let me know that I was three quarts low on oil. Basically saved me from a destroyed engine. Landon and Aaron were true gentleman and did everything possible to ensure my truck was good to go. Thank you
• BL

  Brother Love

  Feb 2, 2026
  5.0
  The customer service was genuinely excellent, and we truly appreciated the experience overall—especially because of Riki. His demeanor was very pleasant, professional, and welcoming, and the educational aspect of the service really stood out. Riki took the time to clearly explain what was being done, helped us understand the services, and communicated in a way that showed his priority wasn’t just the car itself, but making sure it was properly serviced and that we felt confident throughout the process. It was very evident through the way Riki interacted with us that he genuinely cares about customers, not just completing a task. That level of care gave me real confidence to return here for future service needs. He represents the business extremely well and deserves recognition from ownership and management for his professionalism and customer-focused approach. There were, however, a couple of areas that could be improved. First, I had the impression that I had an appointment scheduled for a specific time and even called ahead to confirm, but it appeared that the appointment notification had not been received. This created some initial confusion and could be frustrating for customers planning their day around an appointment. The second issue involved pricing transparency. I was quoted a certain price on the website, but the final total ended up being $30 or more higher than the quoted amount. That difference is significant and should be clearly communicated upfront. Online pricing should accurately reflect total service costs—including taxes and fees—so customers can properly budget without surprise increases. Overall, the service—particularly from Riki—was excellent. With clearer appointment communication and accurate, transparent pricing online, this would be an outstanding experience.

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