Enterprise Rent-A-Car

Reviews

• TL

  Tracey Lynn

  Nov 3, 2025
  4.0
  The service was great, great vehicle, it wasn't what I reserved but worked none the less. Only issue I had was the lack of info about a deposit fee. Expecting to rent a vehicle then finding out last second there's a deposit as expensive as the rental charge, was a bit irritating. Other than that I didn't mind them. The deposit part just needs to be more out there for people.
• DB

  David “Dave” Butler

  Oct 24, 2025
  1.0
  Would give zero stars if that were an option. We dropped our rental car off on time. However, the Maryville, Missouri office failed to record that we had returned the car. Enterprise wound up charging us for two extra days. They charged us an extra $311. Sadly, the Maryville office wouldn't lift a finger to correct their mistake. They could not be bothered to contact Enterprise Billing to tell them what had happened. They just told us we needed to call Billing. By the time this was resolved, we'd called Enterprise 14 times. Maryville repeatedly refused to help. Several times, Enterprise Billing said they would call back but never did. We finally received a refund after seven weeks. I've never seen such appallingly awful customer service before. Enterprise exhibited an astonishing lack of professionalism and shocking indifference to our situation. We will never rent from Enterprise again. Neither should anyone else. Rental agreement number: 5R700H
• JB

  Jeremiah Bragg

  Jun 8, 2019
  5.0
  Very fast and friendly. Easy to work with and allows you to make modifications to your agreement as you go!