Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
Whenever life happens, we happen. We are your best partner in navigating life's little accidents. We also understand that accidents happen on their own schedule, so that's why we're prepared to support you from the beginning and offer the royal treatment the moment you call.
Location
Collision Leaders of Maryville
2711 South Mulberry Street, Maryville, MO
64468, United States
Hours
Reviews
4.7
59 reviews
5 stars
49
4 stars
6
3 stars
2
2 stars
1
1 star
1
- DMDavid MoglerJun 28, 20255.0I had a repair done here a few years ago (2022). My Jeep windshield was cracked and body had dents in it from vandalism. The guy at the front desk had excellent customer service and was good about calling me and keeping me updated on where things were at during repair. You don't always get that. The dents had been fixed and windshield replaced. It looked good as new. On the day of pickup there was some issues with one of my turn signal lights and I informed them before leaving (that wasn't there before repair). This was around may be 15 to 20 minutes of closing time and they still went and replaced my light with a temporary and while it wasn't a permanent solution, I appreciated that they went back and corrected the problem on such short notice. I honestly believe that it happened because they have so many vehicles to get through. I was pleased with the service and how I was treated. I would recommend.
- LLLaDenaJun 26, 20215.0Car came back in awesome shape. Clean and detailed better than ever before. Very happy
- CMcandy markerNov 4, 20195.0Only place we take our vehicles
- JBJoseph BelangerJul 21, 20185.0People who listen and do it right.
Frequently Asked Questions About Collision Leaders of Maryville
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Do I need more than one estimate
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Who do I pay my deductible to?
It will be your responsibility to pay Collision Leaders when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What is Subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.
How is Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the ACV negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.
How will I know when my repair is complete?
You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
Is there a warranty on the repair to my vehicle?
Yes. We guarantee all of our repairs with a written limited lifetime warranty.
When can I wash my vehicle?
You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt.
Always use clean fresh water.
Wash your vehicle in the shade.
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.
How do I care for my newly painted vehicle?
1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
2. Avoid parking under trees and utility lines which are likely to attract birds.
2.1. Bird droppings have a high acid content and will damage a freshly painted surface.
2.2. Also, tree sap can mar or spot a freshly painted surface.
3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
Where is Collision Leaders of Maryville located?
Collision Leaders of Maryville is located at 2711 South Mulberry Street, Maryville, MO 64468, USA.
What are the operating hours for Collision Leaders of Maryville?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
What services does Collision Leaders of Maryville provide?
They offer services including X-Ray Damage Analysis and Price Estimate, Insurance Professionals, Rental Car Arrangement, Auto Repair, Paint Correction, Dent Removal, and Collision Repair.
Can I get a rental car arranged through Collision Leaders of Maryville?
Yes, Collision Leaders of Maryville can help you make arrangements for a rental car if you need one.
Does Collision Leaders of Maryville offer a warranty on repairs?
Yes, they provide a written limited lifetime warranty on all repairs.
What payment options are accepted at Collision Leaders of Maryville?
They accept Cash, Check, Discover, MasterCard, and Visa for payment.
Does Collision Leaders of Maryville offer vehicle pickup and delivery?
Yes, they provide in-store pickup, curbside pickup, and delivery services.
What should I do if I want to pick Collision Leaders of Maryville for my vehicle repair?
You have the right to choose your repair shop. If undecided, your insurance company can recommend a shop, and some insurance companies have direct repair programs for easier claims.
Are there nearby car rental agencies close to Collision Leaders of Maryville?
Yes, Enterprise Rent-A-Car is nearby, providing convenient rental car options for customers while their vehicles are being repaired.
What nearby hotels can I stay at when visiting Collision Leaders of Maryville?
Nearby hotels include Holiday Inn Express & Suites Maryville, Cobblestone Inn & Suites - Maryville, Bearcat Inn and Suites, Red Roof Inn Maryville, Comfort Inn, Country Hearth Inn Maryville, and Super 8 Maryville, offering convenient lodging options for visitors.
Are there local dining options near Collision Leaders of Maryville?
Yes, dining options near Collision Leaders include Country Kitchen, Breadeaux Pizza, Nopal Mexican Restaurant, El Nopal Mexican Restaurant, and Applebee's Grill + Bar where customers can enjoy meals before or after their visit.