Collision Leaders of Marshall

It will be your responsibility to pay Collision Leaders when you pick up your vehicle.

No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.

Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.

The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.

The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.

Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.

Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.

Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.

You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.

Yes. We guarantee all of our repairs with a written limited lifetime warranty.

You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt. Always use clean fresh water. Wash your vehicle in the shade. Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.

Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.

1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish. 2. Avoid parking under trees and utility lines which are likely to attract birds. 2.1. Bird droppings have a high acid content and will damage a freshly painted surface. 2.2. Also, tree sap can mar or spot a freshly painted surface. 3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. 4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.

You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.

If you need a rental car, we can help you make the necessary arrangements.

Collision Leaders of Marshall is located at 3199 S Odell Avenue, Marshall, MO 65340.

The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.

They offer services including X-Ray Damage Analysis and Price Estimate, insurance assistance, rental car arrangement, auto repair, paint correction, dent removal, and collision repair.

Yes, all repairs come with a written limited lifetime warranty.

Yes, it is your right to choose your repair facility. Your insurance company can also recommend a shop or offer direct repair programs for quicker repairs.

Yes, they provide in-store pickup, curbside pickup, and delivery services.

They accept cash, check, Discover, Mastercard, and Visa payments.

Yes, the facility has wheelchair accessible entrance, parking, and restrooms.

Customers can enjoy a meal or relax at Stone Hedge Golf Club before or after their vehicle repair visit, making their trip more pleasant.

Yes, nearby options include Intoxalock Ignition Interlock, Creative Street Customs, Area 51 Cuztomz, and Extreme Auto Gallery, which might offer complementary services.

KO Storage provides self-storage facilities nearby, useful for customers needing storage options while their vehicles are being repaired.