Valvoline Instant Oil Change

3.9
570 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Liberty.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
110 Highway 291 South, Liberty, MO
64068, United States

Hours

Reviews

3.9
570 reviews
5 stars
343
4 stars
65
3 stars
34
2 stars
22
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report unprofessional behavior and poor handling of complaints.

Wait Times

Many customers expressed frustration with long wait times for service, often exceeding expectations, leading to dissatisfaction.

Service Quality

There are numerous complaints about the quality of service, including issues with oil leaks and improper handling of vehicles, alongside some positive experiences.

Professionalism

While some staff members are noted for their professionalism and knowledge, others have been described as rude or dismissive, impacting overall customer satisfaction.

Efficiency

Several reviews highlight quick service experiences, but these are overshadowed by reports of inefficiency and disorganization during busy times.
  • TM
    Tina Maudlin
    4 days ago
    5.0
    The entire staff was friendly .. helpful... but not pushy
  • BP
    Brently Palmer
    Jan 3, 2026
    5.0
    Eric and Elijah did my oil change today and were super friendly!
  • CB
    Cheyenne Bribiesca
    Dec 15, 2025
    1.0
    The parking lot is way too small for them to be making cars move from one bay to another. We waited in line just for the lady to make the customer next to us back up; we had to back up, so the car behind us had to back up, and then the car in front of us moved to the middle bay. Then she proceeded to tell us to “pull forward, but she might have to move cars around again.” I don’t mind waiting for good service, but we felt like that crew didn’t know what they were doing, so I decided to just back all the way out and went to a different location. It defeats the purpose of “instant” oil changes. Definitely avoid this location if possible.
  • KM
    Kenneth Marx
    Dec 9, 2025
    5.0
    Staff was fantastic, quick , clean and a very good value.
  • AM
    Alysha McCoy
    Dec 6, 2025
    5.0
    My brother went in for an oil change that was desperately needed they did a great job taking care of the things I would normally take care of myself. He told me they were very polite and professional overall a great experience

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Liberty provide?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and various preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Liberty?

It is located at 110 Highway 291 South, Liberty, MO 64068, United States.