Heartland Chevrolet

Reviews

• JM

  Julie McGill

  2 days ago
  5.0
  Jordan Waters was very helpful when I came over to look at a new vehicle. He explained everything to me in detail. Will be seeing him soon as I am going to be needing a new vehicle soon.
• JL

  John Loubey

  3 days ago
  5.0
  I recently bought a vehicle from Heartland, Worked with Sal Artese and Randy both were great to work with and very knowledgeable. I would recommend Heartland to anyone looking for a vehicle.
• TL

  T Lynn

  Feb 19, 2026
  1.0
  They had my vehicle for 6 days to address any issue it had. Mind you, it is a brand new Chevy traverse 2025. Needless to say, I got my vehicle back and it says it needs software updates, the super cruise is broken and there is 5% oil. I called to ask why and the service representative Christian was awful. He said they addressed the issues that needed to be addressed, which was a blatant lie. I'd skip this Chevy dealer and go anywhere else that you can. Hands down the worst experience I've ever had with a dealership service department.
• KS

  Kent Snyder

  Feb 14, 2026
  1.0
  Dropped van off for a recall. Service department couldn't figure out why the software update wouldn't go through so they called me to tell me I will have to pay for the diagnosis if I wanted the recall to go through so they could figure out the problem. I explained it was a manufacturer recall but that didn't matter. And they kept it for 3 days. I dropped off the night before and no one called me until the day AFTER mu scheduled appointment and then kept an additional day to only tell me they couldn't do anything...unless I paid them around $200. I explained this was a recall form the manufacturer because I thought they might have me confused with someone else, but no there wasn't confusion. The issue was just too technical for them so they wanted to charge me so they could figure it out. Maybe once this hits as a google review they will want to consider making some adjustments with their customer serve and service department. They only saw me as the guy with the little van. They should have looked closer and saw that we purchase new vehicles on a pretty routine basis. However, I made a new friend down the road and what's crazy...they sell new Chevy's too! I can now take my business 10 minutes down the street so Heartland doesn't have to be bothered with me or my recalls or my new purchases.
• TK

  Teresa Kelly

  Jan 30, 2026
  5.0
  I had an absolutely amazing experience purchasing my vehicle from Heartland Chevrolet. From start to finish, this was hands down the smoothest and easiest car-buying process I’ve ever had. Sal was outstanding to work with. He was knowledgeable, patient, and genuinely cared about making sure I found the right vehicle. There was zero pressure, just honest answers and great communication the entire time. Jeff in finance was equally awesome. He explainedicht made the financing process quick, clear, and stress-free, explaining everything in a way that actually made sense. No surprises, no runaround—just a straightforward, professional experience. If you’re looking for a dealership that respects your time and treats you right, Heartland Chevrolet is the place. I couldn’t be happier with my purchase and would recommend Sal, Jeff, and the entire team without hesitation.

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