Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ne Sam Walton Lane in Lees Summit, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lees Summit, MO or call us at (816) 347-0884.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
265 reviews
5 stars
182
4 stars
41
3 stars
18
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied widely; while many praised staff for being helpful and knowledgeable, some reported rude or unprofessional behavior.
Staff Knowledge
Several customers highlighted the staff's expertise and willingness to assist with car-related issues, often going above and beyond to help.
Efficiency
Many reviews noted quick service and efficient problem-solving, particularly with battery installations and part replacements.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about disorganization and poor service from specific employees.
- KDKen DenningDec 26, 20255.0Good service
- JBJoey BahamundiDec 5, 20251.0Just plain bad customer service, won’t be going back. Disorganized and easily overwhelmed, no greeting, no awareness of customer sequential order. I remember my first day, apparently for them it was today.
- CMChris MatthewsAug 26, 20255.0Robert was a pro with world class customer service when he installed my battery! This location has always been great for any of my vehicles needs.
- DMDerrick MadgeAug 2, 20255.0The staff at the Lee's Summit location is always helpful and resourceful. They are very good about offering and explaining alternative parts to OEM parts to save customers money.
- KAKeith AcordJul 21, 20255.0Best customer service ever from an auto parts store. I had just left Mccarthy chevrolet in Lee's Summit. The told me I had the wrong size battery in my truck and told me it needed to be replaced for a charge of $300.00. They said it was the wrong size batter. I went to auto zone thinking I needed to get a new battery. Davin at auto zone asked if he could take a look. He went out there and pointed out that the battery was fine and only needed to slide it forward which he did no charge. I tried to buy his lunch. He refused and said he was glad to help. They will be getting all my business moving forward. Great job davin.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lees Summit?
AutoZone Auto Parts in Lees Summit is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Lees Summit, MO?
AutoZone Auto Parts is located at 931 NE Sam Walton Lane, Lees Summit, MO 64086, USA.
What types of auto parts and brands does AutoZone carry in Lees Summit?
This AutoZone store offers a variety of auto parts including brake pads, car batteries, and accessories featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts in Lees Summit offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services at this location.
How can I contact AutoZone Auto Parts in Lees Summit?
You can call them at (816) 347-0884 or email customer.service@autozone.com for assistance.
What competing auto parts stores are near AutoZone in Lees Summit?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts, offering customers a range of options for auto parts needs.
What nearby places can I visit after shopping at AutoZone Auto Parts?
You can visit nearby places such as Jack In The Box for a quick meal, PetSmart for pet supplies, or Master Wok for a restaurant experience.
Are there convenient banking options near AutoZone Auto Parts?
Yes, nearby banking options include Arvest Bank, Equity Bank, Security Bank of Kansas City, and Community America Credit Union.
What automotive services are available near AutoZone Auto Parts in Lees Summit?
Nearby automotive services include Jiffy Lube for oil changes and tire repair, and Midas for automotive repair and tire services.
Does AutoZone Auto Parts have an online presence or social media?
Yes, AutoZone Lees Summit has a Facebook page at https://www.facebook.com/213177912094192 and a website at https://www.autozone.com/locations/mo/lees-summit/931-ne-sam-walton-lane.html, and their Twitter handle is @autozone.