Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lebanon, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lebanon location today.
Location
Hours
Reviews
4.3
261 reviews
5 stars
202
4 stars
17
3 stars
4
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Patrick and Chris, for their helpfulness, professionalism, and ability to make the rental process smooth and enjoyable.
Reservation Issues
Several reviews highlighted problems with honoring reservations, with customers frequently arriving to find no vehicles available despite prior bookings.
Vehicle Quality
Feedback varied on vehicle cleanliness and condition, with some customers reporting issues such as dirty cars or mechanical problems, while others received well-maintained vehicles.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about poor service and lack of communication.
- BSBrandi Sheets5 days ago5.0Very friendly and efficient service .
- SKSteph KDec 31, 20254.0Had a great experience at this location, especially compared to other places that I have rented before. Car was clean and the oil changed pick up was extremely seamless and took a little bit longer than expected but totally understandable before the holidays. Customer service was fantastic and I got a great rate on about a week rental. They were even able to go through my insurance. Thanks Enterprise!
- CWConner WilsonDec 12, 20255.0I had to rent a car for insurance and Patrick help me through the hole thing. he made it vary stress free and easy thank you enterprise and Patrick for all the help
- CRChris RendallDec 1, 20251.0Beware! Reservation are not honored here. Booked a full sized car on the Costco website on November 14th for Noon, November 19 and received a confirmation from Enterprise. At 11:30, as we drove to his facility, Patrick called to say he didn't have any cars available. That, (supposedly) the one he had for us was returned "unrentable". He would have called earlier but, (again, supposedly) a customer with a hearing problem took all his morning. And, (again, supposedly) he had ordered more cars in, they were on their way but they hadn't quite arrived yet. But he encouraged me to call other Enterprise locations to see what they had. I would have thought he should have made those calls but I now suspect he already knew that everyone was out of cars. On those calls, no one was even encouraging. Not one person mentioned that they had ordered in more cars, just Patrick. I called him back to tell him that no one had anything, when he said some "corporate client cars” that were (again, supposedly) being returned later, and he was sure he could get us handled.. At 3:00pm he called, seemingly proudly, to say he finally had a car, a subcompact, a Nissan Sentra (probably one of those “corporate client cars") available. Given that we knew we needed a larger car, we had reserved a full sized car, so the Sentra wasn't going to work. When I expressed my frustration, Patrick asked, with some attitude, just what I was expecting, just 8 days before a busy Thanksgiving. Well, Patrick, I guess, since I had a confirmed reservation for a full sized car, on a certain day and time, that's what I was expecting. He had days to make sure he could honor Enterprise's commitment. ....Bla, Bla, Bla...The more he explained, the less I believed.
- RRRita RyanOct 26, 20255.0I like it when they upgrade the vehicle!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lebanon, MO?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars, suitable for errands, weekend getaways, or when your car is in the shop.
What are the operating hours of Enterprise Rent-A-Car in Lebanon, MO?
Enterprise is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Lebanon?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/mo/lebanon-519c.html or by calling +1 417-533-7368.
What payment methods does Enterprise Rent-A-Car Lebanon accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car Lebanon offer any special deals or discounts?
Yes, they offer great weekend rates and have discounts for active military members. Check their weekend specials page for more details.
Does Enterprise Rent-A-Car Lebanon offer airport pick-up services?
Yes, Enterprise Rent-A-Car Lebanon provides airport pick-up services for customer convenience.
Where is Enterprise Rent-A-Car located in Lebanon, MO?
Enterprise is located at 763 Lynn St, Lebanon, MO 65536, United States.
Are there any automotive repair shops near Enterprise Rent-A-Car Lebanon?
Yes, Richmont Automotive and Platinum Performance, both automotive repair shops, are located nearby, which is convenient if you need car maintenance or parts while renting.
What dining options are available near Enterprise Rent-A-Car in Lebanon?
Champs Chicken, a fast food chicken restaurant, is nearby and offers a convenient spot to grab a meal before or after your rental visit.
Are there any child care or educational centers near Enterprise Rent-A-Car Lebanon?
Yes, Journey Zone - Learning Center for Kids, a preschool and day care center, is located nearby, useful for families with young children.