Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ronald Reagan Dr in Lake St. Louis, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake St. Louis, MO or call us at (636) 625-4110.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
264 reviews
5 stars
182
4 stars
43
3 stars
15
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees received praise for being helpful and knowledgeable, some customers reported unprofessional behavior and poor service experiences.
Product Availability
Customers appreciated the wide selection of parts available, although there were instances of incorrect items being provided or items not being in stock.
Staff Knowledge
Several reviews highlighted the staff's expertise and willingness to assist customers with their automotive needs, though some employees were noted as lacking knowledge.
Positive Experiences
Many customers shared positive experiences, particularly with specific employees who went above and beyond to assist, indicating a strong potential for excellent service.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that certain items were overpriced compared to competitors.
- RRRandy4 days ago1.0Stopped by the AutoZone on Ronald Reagan Drive in Lake St. Louis for a new battery a little after 5 pm. The store was empty, and the only employee up front, Nick, was asleep on the counter until the door chime woke him. I asked about a battery install, and he kept giving excuses like “it’s kinda dark” and “it’s kinda cold,” even though it was only about 58 degrees and still daylight. If someone is already sleeping on the counter and looking for reasons not to help, I am not trusting them to work under the hood. The manager said nothing the entire time, which made it even worse. I left and went to Advance Auto where they installed the battery quickly with no issues and treated me with respect. I will not return to this AutoZone. The lack of professionalism was obvious the moment I walked in.
- EEElizabethNov 9, 20255.0Thanks for all the help everyone. Actually, Brad Is the real MVP. Be a nice human and they will help you. He saved me like $70 and helped change out a bulb. This dude deserves a raise.
- TFTracy FennellOct 13, 20251.0I asked the guy at the counter to confirm my low beam headlight size, and he still gave me the wrong ones. I asked for help pushing on my hood because it got caught on the bar and didn't latch properly, it was stuck open. He had the power of a 5 year old girl. He didn't even really try!. I drove across the street to QT and luckily one of the employees was able to help me in less than a minute. I do realize that it is not their job to fix my car. I am so grateful that someone could help me and I was able to still make it to work on time. Now to return the wrong bulbs that I bought. We shall see how it goes!
- PNPatti NipperOct 6, 20255.0⭐⭐⭐⭐⭐ Huge shoutout to Talan at the Lake St. Louis AutoZone! He provided excellent service when installing a new battery in my car—quick, professional, and super helpful. He also offered great advice and made sure I understood everything I needed to know. Definitely went above and beyond. Highly recommend asking for Talan if you need help!
- DLDenny LeesSep 30, 20251.0Terrible customer service. I needed a new battery to replace the old one I purchased from the same Autozone. Representative looked up the battery I purchase 3 years ago and sold me a new one. Today when I returned the old battery to get the credit I inquired about the 3 year warranty on the old battery. The system showed warranty still active but the store representative instead had charged me for a whole new battery instead of telling me about the warranty. Representative today said I should of asked the rep when I bought the battery to look it up which the rep did so I knew which one to buy. Rep today informed me nothing they could do since I already bought the new battery.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lake Saint Louis?
AutoZone on Ronald Reagan Dr is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.
What types of auto products can I find at AutoZone on Ronald Reagan Dr?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone in Lake Saint Louis offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
Which brands are available at AutoZone Auto Parts in Lake Saint Louis?
The store carries popular brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Lake Saint Louis?
You can call their main phone number at (636) 625-4110 or send an email to customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Lake Saint Louis?
It is located at 6425 Ronald Reagan Dr, Lake Saint Louis, MO 63367, USA.
What nearby places can I visit when shopping at AutoZone on Ronald Reagan Dr?
Nearby you can find PJ's Coffee for a coffee break, Treats Unleashed for pet supplies, and Sherwin-Williams for hardware and building supplies.
Are there fitness options near AutoZone in Lake Saint Louis?
Yes, Club Pilates is located nearby, offering pilates classes and fitness services which you can visit before or after shopping at AutoZone.
Can I enjoy some dessert after visiting AutoZone in Lake Saint Louis?
Absolutely! Andy's Frozen Custard is close by and serves delicious frozen custard and desserts you can enjoy after your shopping trip.
How does AutoZone compare with other auto parts stores in Lake Saint Louis?
AutoZone competes with stores like Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts, offering convenient services such as same-day delivery and in-store pickup.