Waterway Carwash

3.9
368 reviews
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Business Details

10850 Manchester Rd, Kirkwood, MO
63122, United States
(314) 965-3757
https://www.waterway.com/locations/kirkwood/
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About

Car Wash
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort. From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience. The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Waterway Carwash
10850 Manchester Rd, Kirkwood, MO
63122, United States

Hours

Reviews

3.9
368 reviews
5 stars
213
4 stars
50
3 stars
28
2 stars
25
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised the thoroughness while others reported superficial cleaning and rushed jobs.

Staff Attitude

Staff generally received positive feedback for being friendly and hardworking, but some customers noted instances of rudeness and lack of professionalism.

Pricing Concerns

Customers expressed concerns about high prices relative to the quality of service received, with some feeling that they did not get value for their money.

Damage Incidents

Several customers reported damage to their vehicles during the wash process, leading to dissatisfaction and complaints about management's handling of these issues.

Membership Issues

Some long-term members expressed frustration with new policies and perceived declines in service quality, leading to considerations of canceling memberships.
  • JP
    Jerry Pardieck
    Nov 7, 2025
    1.0
    Dented my 2025 Buick Escalade. only two months old. m
  • JM
    jerome miller
    Oct 14, 2025
    5.0
    AAA class 1 rating. As close as you can get to getting it detailed. Awesome job!!!
  • WL
    Will Lubker
    Sep 30, 2025
    5.0
    This location does a great job! They were busy, but they still did a great job. The vehicle was very dirty and it looked brand new when they got done. They definitely have a younger staff, but they couldn't have been nicer working on such a warm day. The finished product was great and definitely seemed worth the cost!
  • MS
    M S
    Sep 22, 2025
    5.0
    They clean the inside and outside really well. So far this is the best Waterway I've been too
  • TD
    Tim Doyle
    Aug 27, 2025
    5.0
    Very Nice
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Frequently Asked Questions About Waterway Carwash

What types of services does Waterway Carwash Kirkwood offer?

Waterway Carwash Kirkwood offers full-service car wash, major brand gasoline, snacks, drinks, and other merchandise for convenience.

What are the operating hours of Waterway Carwash in Kirkwood?

Waterway Carwash is open every day from 7:00 AM to 7:00 PM.