Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kirkwood #6708 in Kirkwood, MO is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kirkwood, MO or call us at (314) 288-2001.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
658 reviews
5 stars
449
4 stars
93
3 stars
35
2 stars
17
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and friendliness, while others received complaints for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with car issues, particularly in battery replacements and part identification.
Efficiency
Many reviews noted quick service and efficient handling of tasks, especially regarding battery testing and installation.
Inconsistency
There are reports of inconsistent service experiences, with some customers expressing frustration over miscommunication and unhelpful attitudes from certain employees.
Product Availability
Customers appreciated the availability of parts in stock, often finding items that were not available at other locations.
- SBSamantha BauerNov 14, 20251.0the sales manager told us they had the right alternator in stock just 1 left. drove all the way up here just to find out it wasn’t even in the box. then he said they couldn’t call the parts supplier to see why the parts aren’t in the box like it says. said it wasn’t worth his time. will be calling corporate.
- MCMax ChanitzNov 12, 20251.0Horrible customer service. I just went in and asked for a battery test and was told to keep waiting. Multiple other customers were helped that came in after me and I ended up leaving without receiving help.
- RRRobbie RobertsonNov 10, 20252.0New building is really nice, but the service is the slowest I've ever experienced at an Autozone. Please hire some damn people to help run this place. There are too many other parts stores in the area that do it better, but this store has a ton of potential now with the remodel and expansion. More employees would double your business. My person experience, ill be going down the street instead until you hire more people.
- SMShawn MerysNov 7, 20255.0I went in to get a battery for my car and had exceptional customer service from a store employee named Joe D. He was highly knowledgeable and extremely helpful. This has now become my "go to" auto parts location.
- JDJay DavidNov 5, 20251.0Woman at the counter never made eye contact, mumbled "can I help you" while looking out the window, then when I mentioned what I needed she kept looking out the window for what seemed like 20 seconds until someone from the back yelled that they were too short handed. Such an odd experience.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Kirkwood, MO?
AutoZone Kirkwood #6708 is open Monday through Friday from 6:30 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 10:00 PM.
What types of automotive products does AutoZone Kirkwood offer?
The store offers automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and ACDelco.
Does AutoZone Kirkwood provide pickup and delivery services?
Yes, AutoZone Kirkwood offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Kirkwood for customer service?
You can contact the store by phone at (314) 288-2001 or via email at customer.service@autozone.com.
Where is AutoZone Kirkwood located?
AutoZone Kirkwood is located at 1205 S Kirkwood Rd, Kirkwood, MO 63122, United States.
What automotive brands can I find at AutoZone Kirkwood?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby stores can I visit along with AutoZone Kirkwood?
Nearby retail options include Sports Authority Sporting Goods, Dollar Tree, Hobby Lobby, ALDI USA supermarket, Burlington department store, and Payless ShoeSource.
Are there any nearby restaurants near AutoZone Kirkwood?
Yes, you can visit nearby restaurants such as Arby’s sandwich shop and Raising Cane's chicken restaurant for a quick meal before or after your visit.
What nearby health services are available around AutoZone Kirkwood?
Nearby health services include Mercy Clinic Heart and Vascular, Mercy Urgent Care, Mercy IBD and Gastroenterology Center, Orthopedic and Sports Medicine, and Big Bend Imaging.
Does AutoZone Kirkwood provide tool rental services?
Yes, AutoZone Kirkwood offers tool rental services as part of its auto parts and accessories offerings.