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National Car Rental

4.4
(2165 reviews)

Business Details

648 Madrid Ave, Kansas City, MO
64153, United States
(844) 868-8502

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Kansas City. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Kansas City today!

Location

National Car Rental
648 Madrid Ave, Kansas City, MO
64153, United States

Hours

Monday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Tuesday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Wednesday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Thursday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Friday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Saturday12:00 AM - 1:00 AM5:00 AM - 12:00 AM
Sunday12:00 AM - 1:00 AM5:00 AM - 12:00 AM

Reviews

4.4
2,165 reviews
5 stars
1,607
4 stars
215
3 stars
108
2 stars
72
1 star
163
  • YG
    Yvonne Garcia
    Apr 7, 2026
    5.0
    This is my second time renting with National at this location. Service and process is great! Took 10 minutes to reserve with the National app, pick up car and drive off. Excellent customer service.
  • DS
    David Schuck
    Apr 5, 2026
    5.0
    After an awful experience at Budget, I switched to National three years ago and have never looked back. This time was no different, friendly people and quick service. I am a loyal National customer.
  • KW
    Kendall Wymore
    Apr 2, 2026
    1.0
    I had a very frustrating experience booking a rental car with National Car Rental through Priceline. I specifically selected the option to use a debit card for the security deposit. When I arrived at the airport, the rental company informed me that they do not accept debit cards for in-state renters and require a credit card. This directly contradicted what was presented when I booked. I even offered alternative solutions, including providing a credit card number (did not have physical card in person) or paying cash, but neither was accepted. As a result, I was left without a rental car and had to make last-minute alternative arrangements, which was extremely stressful and inconvenient. To make matters worse, both Priceline and the rental company initially directed me to each other for a resolution. I eventually received a refund, but only after spending a decent amount of time and effort resolving the issue. This situation could have been avoided with clearer communication and accurate payment policy information upfront. I recommend booking with someone else.
  • JJ
    Jill
    Mar 22, 2026
    5.0
    Great customer service! Very nice facility. Cindy was awesome at the exit booth. Very knowledgeable and friendly. It was a pleasure talking to her. Drake couldn’t have been more accommodating when I had to switch my vehicle out. It’s employees like this that make me loyal to National.
  • JB
    Josh Benson
    Mar 19, 2026
    1.0
    This by far is the worst National location I have ever rental from. If I could give this zero stars I would. They DO NOT honor the “24 hour” arrival period. I will never rent from National al again.

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Kansas City?

National Car Rental is located at 648 Madrid Ave, Kansas City, MO 64153, United States.

What are the operating hours of National Car Rental in Kansas City?

National Car Rental is open daily with two intervals: from 12:00 AM to 1:00 AM and from 5:00 AM to 11:59 PM.

Brand Certified Facts from National Car Rental

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Certified April 12, 2026Yext Knowledge Graph
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