Skip the counter when you rent a car with National in Kansas City. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Kansas City today!
This is my second time renting with National at this location. Service and process is great! Took 10 minutes to reserve with the National app, pick up car and drive off. Excellent customer service.
DS
David Schuck
Apr 5, 2026
5.0
After an awful experience at Budget, I switched to National three years ago and have never looked back. This time was no different, friendly people and quick service. I am a loyal National customer.
KW
Kendall Wymore
Apr 2, 2026
1.0
I had a very frustrating experience booking a rental car with National Car Rental through Priceline. I specifically selected the option to use a debit card for the security deposit.
When I arrived at the airport, the rental company informed me that they do not accept debit cards for in-state renters and require a credit card. This directly contradicted what was presented when I booked. I even offered alternative solutions, including providing a credit card number (did not have physical card in person) or paying cash, but neither was accepted.
As a result, I was left without a rental car and had to make last-minute alternative arrangements, which was extremely stressful and inconvenient. To make matters worse, both Priceline and the rental company initially directed me to each other for a resolution.
I eventually received a refund, but only after spending a decent amount of time and effort resolving the issue. This situation could have been avoided with clearer communication and accurate payment policy information upfront.
I recommend booking with someone else.
JJ
Jill
Mar 22, 2026
5.0
Great customer service! Very nice facility. Cindy was awesome at the exit booth. Very knowledgeable and friendly. It was a pleasure talking to her. Drake couldn’t have been more accommodating when I had to switch my vehicle out. It’s employees like this that make me loyal to National.
JB
Josh Benson
Mar 19, 2026
1.0
This by far is the worst National location I have ever rental from. If I could give this zero stars I would. They DO NOT honor the “24 hour” arrival period. I will never rent from National al again.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Kansas City?
National Car Rental is located at 648 Madrid Ave, Kansas City, MO 64153, United States.
What are the operating hours of National Car Rental in Kansas City?
National Car Rental is open daily with two intervals: from 12:00 AM to 1:00 AM and from 5:00 AM to 11:59 PM.
What types of car rentals does National Car Rental offer?
National Car Rental offers Economy Car Rental, Luxury Car Rental, and general car rental services including Airport Pick Up.
How can I book a car rental with National Car Rental in Kansas City?
You can manage your car rental and book online via the National app with Emerald Club or through their website reservation page.
What payment options are accepted at National Car Rental in Kansas City?
National Car Rental accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does National Car Rental offer any special discounts?
Yes, National Car Rental offers special discounts including those for active military members.
Is National Car Rental a women-owned business?
Yes, National Car Rental is a women-owned business.
Which car rental agencies are located near National Car Rental in Kansas City?
Nearby car rental agencies include Enterprise Rent-A-Car, Alamo Rent A Car, Thrifty Car Rental, Budget Rent A Car, Avis Car Rental, Dollar Car Rental, Firefly Car Rental, and SIXT Rent a Car Kansas City Airport.
Are there any popular dining options near National Car Rental?
Yes, nearby dining options include Auntie Anne's, Smoothie King, Pork & Pickle, and Starbucks, great spots for a meal or refreshment before or after your rental.
What nearby transportation facilities could help me access National Car Rental?
The Delta Terminal at Kansas City International Airport is nearby, making it convenient for travelers arriving by air to access National Car Rental.
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