Gerber Collision & Glass

Reviews

• JG

  John Glynn

  Apr 16, 2026
  5.0
  Big fan. Repaired my car quickly. Not their fault Audis cost so damn much to replace a part. Owen at the desk was super efficient and professional. Jess was also great. I think she might have fallen in love with me though. No big deal, Jess! Lots of women love my unstoppable combination of body fat, baldness and morally ambiguous perspective on life. Get in line!
• BD

  Barbra Duku

  Mar 12, 2026
  5.0
  I was privileged to have Tim and his team work on my car. Tim was very informative and provided constant updates throughout the entire repair process. He kept me updated via phone calls about what they were working on next, as well as the estimated completion date and pickup time. I could tell they worked very diligently because my car was actually finished a day earlier than originally scheduled. When I arrived to pick it up, we did a full walkthrough, and my car looked amazing. They cleaned the interior, washed the exterior, and even shined my tires. Honestly, the car looked just like the day I bought it. I can confidently say this was one of the best customer service experiences I have ever had. I will definitely recommend them to anyone I know who may need the services they provide. Tim and his team truly deserve recognition, a raise, and a round of applause for their outstanding work.
• EC

  Elaina Cronin

  Feb 20, 2026
  4.0
  After getting in a small fender bender, my insurance recommended I come here. At first, I dropped off my car and was told it would take roughly one week and $2000 to get it fixed. After two weeks passed without hearing anything, I decided to call the store, and that is when I talked to Kevin. This guy could not give me any answers about anything! He didn't even know if they had started on my car at all, and he was the one in charge of my car's project! He told me he would call me back in two days- which he never did, and instead I kept getting text updates that my car's completion date would be pushed back. After FOUR weeks passed, I decided to tell Kevin I was done talking to him and wanted to talk to the manager. Manager Tim was very efficient, kind, and informative. Without his customer service, this review would be a one star. Finally, I had started getting actual updates on what was going on with my car. He told me he would even cover my deductible for the delay and personally called to give me updates several times. I appreciate him! Overall, the one week and $2000 job turned into a 5.5 week $6000 job. Although my car turned out well, I was extremely frustrated due to the time but I am understanding that things can happen. The actual work was good and got my car back clean which was a relief too! The only thing I can recommend about this place is Tim.
• CW

  Carrie Waters

  Jan 31, 2026
  1.0
  If I could give one start I would had the run around with being told my vehicle was going to be done back and forth and when I got it back after 1 month the car wont turn on to drive and I cant turn it off an stuck. I have never had a worse experience in my life.
• SM

  S M

  Dec 26, 2025
  5.0
  I had an exceptional experience at Gerber Collision in KCMO. They did a superior job on my car repairs—it looks brand new again. The team Tim, Kevin was highly professional from the start, providing a clear estimate and keeping me updated throughout the entire process. Their attention to detail is unmatched, and they even returned the car cleaner than when I dropped it off. Highly recommend them for anyone needing top-tier body work! Highly recommend