Brand Certified
Valvoline Instant Oil Change
4.0(706 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
2602 NE Vivion Rd, Kansas City, MO
64119, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(816) 278-1491
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/mo/kansas-city/2602-ne-vivion-rd
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kansas City.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.0
706 reviews
5 stars
422
4 stars
102
3 stars
40
2 stars
26
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported rude behavior and lack of professionalism.
Efficiency
Many customers experienced long wait times, often exceeding the advertised quick service, leading to frustration.
Quality of Work
There are concerns about the quality of service, with reports of incomplete work, such as improperly secured parts and missed maintenance tasks.
Communication
Several customers expressed dissatisfaction with communication regarding service recommendations and follow-up on issues.
Overall Experience
While some customers had positive experiences and appreciated the service, many reported significant issues that led to a lack of trust in the service provided.
- KPKristina Paterson1 day ago5.0The staff was incredibly fast and friendly. Even though they were clearly busy, they took the time to thoroughly explain what my car needed beyond just the oil change. I really appreciated that they didn’t rush through the process and made sure I understood everything. Great customer service and professionalism all around. I will definitely be coming back and recommending them to others!
- AKAshlee Eilers Kendrick3 days ago1.0You failed to check all of the fluids in my vehicle. Turns out my radiator fluid was bone dry which just caused a multitude of issues. Next time I'll go to the other Valvoline off N. Oak as they are ALWAYS diligent.
- GMGreta Moore5 days ago5.0Everyone was very courteous and helpful. The first guy I met was knowledgeable and explained what I should expect and checked to see why my check engine light was on and suggested what they could do to potentially help with getting it to turn off. I didn’t get his name but I appreciated his information. Jhon was helpful and told me where to get a coupon on the website, and he was friendly. Rob identified that I needed a new air intake hose and he gave me the information for ordering one off partsgeek.com and told me if I got one soon he would put it on for me so that we could do another service I wanted to do. He told me what days he would be there to help with the air intake hose. Rob really went above and beyond. Every one was very helpful and treated me like family. I am thankful for your crew there today. They addressed all my concerns efficiently.
- BHBethany HigginsFeb 24, 20265.0Quick, friendly and efficient! Not pushy but informational. Highly recommend
- DPDetail ProFeb 11, 20261.0First time at Valvoline. Made a switch from Jiffy Lube to try them out. Only been a month that received an oil change. Oil light came on dash today. Went to a Valvoline location to have them top off oil since it had not passed oil change mileage. Attendant said there was an oil pan leak. Was never told this from Valovoline. Asked if they can add oil so I can get to a mechanic to change oil pan leak. Attendant said they had to charge. I am a Veteran. Live on an income. This was not cool to have me wait an hour so they can not help me at all. Going back to Jiffy Lube.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer in Kansas City?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Kansas City?
It is located at 2602 NE Vivion Rd, Kansas City, MO 64119, USA.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
From Monday to Friday, the center is open from 7:00 AM to 7:30 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 7:00 AM to 6:00 PM and on Sundays from 8:00 AM to 5:30 PM.
Is an appointment required to get an oil change at Valvoline Instant Oil Change?
No, appointments are not required; you can visit anytime during operating hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Are there any holidays when Valvoline Instant Oil Change is closed?
Yes, the location is closed on November 27, 2025, and December 25, 2025 for holidays.
What nearby places can I visit before or after my vehicle service at Valvoline Instant Oil Change?
Nearby places include Firehouse Subs for a quick meal, Walgreens pharmacy for convenience shopping, and PetSmart if you need pet supplies or grooming services.
Is there a nearby automotive service center other than Valvoline Instant Oil Change at this location?
Yes, D&M Automotive and Tow is nearby, offering automotive repair and emergency roadside services, useful if you require towing or repairs beyond routine maintenance.
Can I find financial and postal services near Valvoline Instant Oil Change?
Yes, the UPS Access Point offers courier and delivery services, and Western Union provides money transfer services nearby for your convenience.
Brand Certified Facts from Valvoline Instant Oil Change
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