Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kansas City.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
13401 Stateline Road, Kansas City, MO
64145, United States
Hours
Reviews
4.1
409 reviews
5 stars
277
4 stars
36
3 stars
12
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, highlighting positive interactions and teamwork.
Service Quality
While several reviews commended the quick and efficient service, there were notable complaints about mistakes made during oil changes, leading to engine issues for some customers.
Communication
Customers expressed frustration over poor communication regarding service delays and issues, with some feeling left in the dark about their vehicle's status.
Efficiency
The location is often described as busy but generally efficient, with many customers appreciating the quick turnaround despite occasional long wait times.
- PFPaul Fischer3 days ago5.0Oil change, good kids work here, sales is not horrible, get a Groupon before you go, it will save you$
- ESEmma SchroederJan 6, 20265.0This was my first time ever coming to Vavoline Oil Change and it definitely exceeded my expectations! I will never go back to Firestone for my oil changes as Vavoline seems wayyy more transparent (since you can sit in your car and basically watch everything being done), quick, and everyone was so kind and informative. The energy at this specific location is definitely doing something right! All around the best experience I’ve had with getting my oil changed. It doesn’t seem like such a headache to do anymore. Everyone at this location specifically needs a raise!
- VVVickyReneeDec 21, 20255.0I came in yesterday (12/20/25), had never been to a drive up sit in your car oil change one before. I had such a great experience here, everyone here was SO nice, helpful and very accommodating! I was hesitant to come to a quick drive up place but I am happy that I did! I was in quickly, communication was outstanding and I was done within 15-20 mins. I will be making this my go to place from now on!! Thank you!!
- AAA ADec 16, 20251.0customer service is awful! I waited in line behind one car for 30 minutes. At no point in time did any of the employees come outside to talk to me to see what I needed or to let me know why it was taking so long.
- MFMarcia FleischmanDec 15, 20255.0Going to Valvoline is an excellent experience. I used to go to the dealership for an oil change and sometimes I waited for 2 hours. Now at Valvoline I am in and out quickly. The people are efficient, professional and friendly. They have earned 5 stars. Thanks, Valvoline!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle services does Valvoline Instant Oil Change offer in Kansas City?
Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Kansas City?
It is located at 13401 Stateline Road, Kansas City, MO 64145, USA.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
From Monday to Friday, the store is open from 7:30 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required; you can visit anytime during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did the Valvoline Instant Oil Change location on Stateline Road open?
This location opened on October 15, 2020.
Which nearby locations can customers visit while waiting for their vehicle service at Valvoline Instant Oil Change?
Customers can visit GO Car Wash, McDonald's, or Regal Nails nearby for car wash, fast food, or beauty services while waiting.
Are there banking services near Valvoline Instant Oil Change in Kansas City?
Yes, Commerce Bank, UMB Bank ATM, Academy Bank, and Bank of America are nearby for your financial needs.
Can customers combine their visit to Valvoline Instant Oil Change with other shopping or service errands nearby?
Yes, customers can conveniently visit nearby Walmart Grocery Pickup & Delivery, Lowe's Home Improvement, or FedEx Office for passport services on the same trip.