Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kansas City.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
503 reviews
5 stars
314
4 stars
99
3 stars
23
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Speed
Several reviews noted the quick turnaround time for oil changes, with many customers appreciating the efficiency of the service.
Quality Concerns
There were multiple complaints regarding poor service quality, including issues with damaged vehicles and unprofessional behavior from staff.
Pricing Issues
Customers expressed dissatisfaction with pricing, citing overcharging and a lack of transparency regarding costs.
Operational Issues
Several reviews mentioned problems with the location's management, including inconsistent opening hours and staff shortages.
- JWJamila WilliamsNov 9, 20255.0Benjamin was kind and incredibly helpful. It was my first time getting an oil change and he made it a very good experience.
- JJJeremyNov 9, 20252.0I took my corvette in for an oil change. It doesn’t get driven much and noticed it had been over a year since last oil change. Either that time or this recent one, the oil drain plug was broken and only would spin. I have made a claim and was to hear back for further information, but have been ghosted for multiple weeks now. No one wants to take responsibility for damaging my classic car.
- CEChad EbelNov 4, 20251.0Disappointed - Purchased Full Synthetic Oil Change and got a window sticker for reminder of next change to be 3000 miles. This does not match the recommendation of my vehicle or Valvoline Oil itself. When I inquired about this the tech knew nothing and just acted like I was stupid. Shady business practice as a lot of people go by those stickers and with full synthetic they should not need to return for approx. 10k miles. Additionally, it was very clear that the 18 point inspection was not done fully. I noticed that no one checked the tire pressure or the Windshield wipers. So I asked about the tires. "We forgot". You forget because you pre-fill in all the items and check me out before the service is even done. These are all deceptive practices that make me not trust Valvoline with my vehicles going forward. Train your people, do what you say, do what I pay for. VERY DISAPPOINTED.
- PPPrettyNov 4, 20255.010/10 !!!I usually go to the location in independence after this visit I won't go back! The young black lady working with the all male crew was amazing! I was one of the first customers 11/01 & she was multi tasking, assistant, redirecting errors all with a great smile & attitude, She made sure EVERYTHING I needed was done.
- SSSamanthaOct 29, 20255.0Have been coming here for all my regular oil changes. Staff is very down-to-earth, super friendly, and easy to talk to. Staff is very thorough in explaining services and offer additional services for the mileage of my car. I never feel pressured to buy “add-ons” and they give you a sheet with a checklist for your car’s mileage even if you decline extra services. Great shop and offer good prices. Also always quick with the oil changes. Last time I went I was in and out in 20minutes.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Kansas City?
It is located at 14450 E Highway 40, Kansas City, MO 64136, United States.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday from 7:30 AM to 7:00 PM; Saturday from 7:00 AM to 5:00 PM; and Sunday from 9:00 AM to 5:00 PM. The shop is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and payments via mobile NFC.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 816-373-9595 or the alternate phone number at +1 800-327-8242.
Is there a website where I can learn more or book services at Valvoline Instant Oil Change?
Yes, their website is https://store.vioc.com/mo/kansas-city/14450-e-highway-40.
What nearby dining options are available around Valvoline Instant Oil Change?
Nearby restaurants include Sonic Drive-In, Subway, and Dairy Queen, where you can enjoy burgers, sandwiches, or ice cream before or after your vehicle maintenance.
Are there other automotive-related businesses near Valvoline Instant Oil Change?
Yes, nearby automotive services include another Valvoline Instant Oil Change location, Shell gas station with oil change services, Jiffy Lube, and Squeaky Clean Car Wash for auto detailing.
What nearby facilities can help with storage or moving needs near Valvoline Instant Oil Change?
Nearby storage facilities include CubeSmart Self Storage and Public Storage, which can be useful for customers needing self-storage solutions while visiting.