Safelite AutoGlass

4.1
394 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Kansas City area, turn to Safelite AutoGlass . Those in central Kansas City or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 8147 N Oak Trafficway, Safelite AutoGlass Kansas City repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
8147 N Oak Trafficway, Kansas City, MO
64118, United States

Hours

Reviews

4.1
394 reviews
5 stars
266
4 stars
35
3 stars
15
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Customers frequently reported poor communication, including difficulties in reaching local shops and receiving timely updates about appointments.

Service Quality

While some technicians provided excellent service and quality work, others were criticized for poor workmanship and leaving vehicles dirty.

Appointment Scheduling

Many customers experienced issues with appointment scheduling, including cancellations, delays, and confusion regarding service availability.

Customer Experience

Positive feedback highlighted friendly and professional staff, but negative experiences often stemmed from long wait times and lack of responsiveness.

Pricing Transparency

Several customers expressed frustration over discrepancies in pricing and estimates, indicating a need for clearer communication regarding costs.
  • ZI
    Zelii Iokia
    Nov 17, 2025
    5.0
    HAD MY WINDSHIELD REPLACED, WHILE THERE WITH THREE OTHER CUSTOMER'S WE HAD A NICE TIME CHATTING ABOUT THE SERVICE WE WERE HAVING NICE CUSTOMER'S & NICE EMPLOYEES WHO DID A PHENOMENAL JOB. KEEP UP THE GREAT JOB😊
  • RS
    Rob Scoles
    Nov 14, 2025
    5.0
    Excellent work and efficiency by the skilled technician to having my small windshield crack repaired! Highly recommend them! In and out within an hour or less.
  • DP
    Devin Phelps
    Nov 14, 2025
    5.0
    The technician was friendly and my windshield was replaced in an hour.
  • KM
    Kandi Marsh
    Nov 4, 2025
    5.0
    Excellent service. Window looked great. Only negative about the entire experience was interior was left messy. The Service Rep at the front counter was efficient and courteous.
  • KH
    Kelly Harms
    Oct 30, 2025
    1.0
    I scheduled my in-home appointment online with my car’s make, model, and year. When the technician arrived, he informed me that he was unable to recalibrate the cameras so I would have to take it to the service center after he was done. However, you can’t make that appointment online, nor can you call the local service center. He tried, I tried, and I called the national number and nobody was able to make an appointment for the recalibration. I had to drive out there, make an appointment, and then come back later for another hour. I wasted an entire afternoon on this. Had I known I needed to take it in anyway, I would’ve left the car for the afternoon. Please update your website to inform people that you can’t actually do the job at home. I won’t be using Safelite again.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Kansas City offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, side and rear glass replacement, power window repair, and windshield wiper replacement.

Where is Safelite AutoGlass located in Kansas City?

Safelite AutoGlass is located at 8147 N Oak Trafficway, Kansas City, MO 64118, US.