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Do you have glass damage? For windshield repair and replacement in the Kansas City area, turn to Safelite AutoGlass . Those in central Kansas City or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 8147 N Oak Trafficway, Safelite AutoGlass Kansas City repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Customers frequently reported poor communication, including difficulties in reaching local shops and receiving timely updates about appointments.
Service Quality
While some technicians provided excellent service and quality work, others were criticized for poor workmanship and leaving vehicles dirty.
Appointment Scheduling
Many customers experienced issues with appointment scheduling, including cancellations, delays, and confusion regarding service availability.
Customer Experience
Positive feedback highlighted friendly and professional staff, but negative experiences often stemmed from long wait times and lack of responsiveness.
Pricing Transparency
Several customers expressed frustration over discrepancies in pricing and estimates, indicating a need for clearer communication regarding costs.
ZI
Zelii Iokia
Nov 17, 2025
5.0
HAD MY WINDSHIELD REPLACED, WHILE THERE WITH THREE OTHER CUSTOMER'S WE HAD A NICE TIME CHATTING ABOUT THE SERVICE WE WERE HAVING NICE CUSTOMER'S & NICE EMPLOYEES WHO DID A PHENOMENAL JOB. KEEP UP THE GREAT JOB😊
RS
Rob Scoles
Nov 14, 2025
5.0
Excellent work and efficiency by the skilled technician to having my small windshield crack repaired! Highly recommend them! In and out within an hour or less.
DP
Devin Phelps
Nov 14, 2025
5.0
The technician was friendly and my windshield was replaced in an hour.
KM
Kandi Marsh
Nov 4, 2025
5.0
Excellent service. Window looked great. Only negative about the entire experience was interior was left messy. The Service Rep at the front counter was efficient and courteous.
KH
Kelly Harms
Oct 30, 2025
1.0
I scheduled my in-home appointment online with my car’s make, model, and year. When the technician arrived, he informed me that he was unable to recalibrate the cameras so I would have to take it to the service center after he was done. However, you can’t make that appointment online, nor can you call the local service center. He tried, I tried, and I called the national number and nobody was able to make an appointment for the recalibration. I had to drive out there, make an appointment, and then come back later for another hour. I wasted an entire afternoon on this. Had I known I needed to take it in anyway, I would’ve left the car for the afternoon. Please update your website to inform people that you can’t actually do the job at home. I won’t be using Safelite again.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Kansas City offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, side and rear glass replacement, power window repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Kansas City?
Safelite AutoGlass is located at 8147 N Oak Trafficway, Kansas City, MO 64118, US.
What are the operating hours of Safelite AutoGlass?
Safelite AutoGlass is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Does Safelite AutoGlass offer mobile service options?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement service options.
Is Safelite AutoGlass in Kansas City multilingual?
Yes, services are offered in both English and Spanish to serve a diverse customer base.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is an appointment required to get service at Safelite AutoGlass?
Yes, Safelite AutoGlass requires appointments for its services.
Does Safelite AutoGlass provide any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What nearby automotive repair shops are close to Safelite AutoGlass?
Nearby automotive repair shops include Sams Auto Service and Valvoline Instant Oil Change, which customers can visit for complementary vehicle maintenance while getting auto glass services.
What nearby points of interest can customers visit near Safelite AutoGlass?
Customers can visit nearby places such as Animal Emergency Center for pet care, Dollar General for shopping, and Gameco Video Games for entertainment before or after their appointment.
Are there any nearby services for truck rentals close to Safelite AutoGlass?
Yes, U-Haul Neighborhood Dealer is nearby, providing truck rental services which may be convenient for customers needing moving or transport solutions.