Safelite AutoGlass

4.3
421 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Kansas City area, turn to Safelite AutoGlass . Those in central Kansas City or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1820 N Corrington Ave, Safelite AutoGlass Kansas City repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1820 N Corrington Ave, Kansas City, MO
64120, United States

Hours

Reviews

4.3
421 reviews
5 stars
317
4 stars
30
3 stars
13
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the technicians, highlighting their communication skills and willingness to explain the process.

Convenience

The mobile service option and ease of scheduling appointments were frequently mentioned as major benefits, making the experience more accessible for customers.

Quality of Work

While many reviews noted high satisfaction with the repairs, there were significant complaints about inconsistent quality, with some customers experiencing issues post-repair.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, stating that Safelite's services were significantly more expensive compared to competitors, often without a corresponding increase in quality.

Communication Issues

Some reviews highlighted problems with communication, including missed appointments and lack of follow-up, which led to frustration among customers.
  • ET
    Ed Tolliver
    5 days ago
    5.0
    Ivan communicated effectively prior to arrival. He was professional and friendly. I look for employees with his strong communication skills when I hire my own employees.
  • RR
    Roxanne renfro
    Nov 16, 2025
    4.0
    The guy who came out and replaced my windshield was very knowledgeable, accurate and fast. On top of that, he was nice and short With conversation and got right to work I love that he needs a raise
  • RH
    Robert Hart
    Nov 8, 2025
    5.0
    Scheduled installation at my job. Rain was in the forecast. Spotty showers around the area. Was advised that it was going to be canceled because of rain. Radar showed it was going to clear up for a bit. Got a call from the installer, back on. Was done in time for me to get my inspection and license plates. Saved the day. Thnx a bunch. Bob
  • TA
    Tammy Ash
    Nov 5, 2025
    5.0
    They were not only amazing and fast, but they got me in 2 hours ahead of schedule when I was just going to wait in the waiting room since my plans changed! They were very nice and fast and I can barely see where they fixed it they did so good, I had to look for the old chip! I highly recommend them!
  • AM
    Andrew MacDonnell
    Nov 1, 2025
    1.0
    I was genuinely excited about the convenience of having someone come to my home to repair my windshield, but this experience with Safelite was a huge disappointment. The technician came out, performed a resin treatment, and left. What they never mentioned beforehand is that the chip would still be completely visible afterward. According to them, they only “strengthen” the glass, not actually fix it, something that should have been clearly explained before taking my $170. For comparison, I’ve had the same type of repair done at Ford for $50, and the results were ten times better. Safelite charged over three times the price for a service that didn’t even come close in quality or transparency. Also their window of time is a five hour day that they may be at your house. To make matters worse, corporate sends complaints right back to the local branch, which has no manager and no one to help. The location seems to be run by young employees who simply don’t care about customer satisfaction. This was an incredibly frustrating experience from start to finish. I won’t be using Safelite again, and I strongly recommend others look elsewhere for real service and honesty.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Kansas City?

Safelite AutoGlass is located at 1820 N Corrington Ave, Kansas City, MO 64120, USA.

What services does Safelite AutoGlass provide?

Services include auto glass installation and repair, windshield chip and crack repair, side and rear glass replacement, power window repair, and windshield wiper replacement, among others.