Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kansas City, MO!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,088 reviews
5 stars
476
4 stars
253
3 stars
142
2 stars
59
1 star
158
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with some customers feeling mocked or disrespected.
Cleanliness Issues
Many customers reported unsanitary conditions in bathrooms and showers, with complaints about cleanliness being a recurring theme.
Parking Limitations
Customers noted the limited parking availability, especially for trucks, and expressed concerns about safety at night.
Food Quality
Several reviews mentioned poor food quality, including stale items and a lack of available hot food.
Service Delays
Customers experienced long wait times for showers and service, with some expressing frustration over understaffing.
- SESondra EvanoffDec 28, 20254.0Pricing high but the competition across the street even worse but the amenities are hands down the winner there. I guess you get what you pay for.
- SVSERGIO OROZCO VILLANUEVADec 4, 20253.0Demasiado pequeño este pilot
- ESEvan SmithNov 25, 20251.0The worst Pilot I've ever been to
- VPVanessa Schroeder’s PhotographyNov 18, 20254.0Vans/expedite vehicles have to park on the east side of the pumps
- LCLuke CargillOct 25, 20251.0I was driving and exhausted I pulled over here and asked the gal behind the counter if I could take a nap. Offered to leave my number and show my license. I don't even get an hour sleep before a masked man in a security uniform banging on my door saying he can't have me sleeping here. Seriously masked gunman at 2 in the morning!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Kansas City, MO offer?
Pilot Travel Center in Kansas City provides fuel options including gasoline, diesel, and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Is the Pilot Travel Center in Kansas City open 24 hours?
Yes, this Pilot Travel Center location is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can I reserve parking or showers in advance at this location?
Yes, you can reserve parking and showers through the Pilot app or the Reserve Now link provided on their website.
What payment methods are accepted at the Pilot Travel Center in Kansas City?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does this Pilot Travel Center have CAT scales?
Yes, all Pilot Travel Center locations, including this one, have CAT scales available.
Are showers available to everyone at this location, and what is the cost?
Showers are available to anyone, but prices vary by location; it's best to contact the store directly or check their website.
What local businesses are near the Pilot Travel Center in Kansas City?
Nearby businesses include Western Union for money transfer services, Dunkin' for coffee and snacks, Shell gas stations, and a McDonald's fast-food restaurant.
How can nearby places like Dunkin' or McDonald's complement my visit to Pilot Travel Center?
You can grab additional food and beverages from nearby Dunkin' or McDonald's either before or after fueling or resting at Pilot Travel Center, offering convenience and variety.
Is there a nearby gas station in addition to Pilot Travel Center in the area?
Yes, there are nearby Shell gas stations and another Pilot Travel Center in close proximity for fueling options.
Does the Pilot Travel Center in Kansas City offer online ordering for pickup?
Yes, customers can order food online for pickup through the Pilot Flying J mobile ordering website or app.