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Pilot Travel Center

3.8
(1093 reviews)

Business Details

8801 NE Birmingham Rd, Kansas City, MO
64161, United States
(816) 453-0076
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kansas City, MO! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
8801 NE Birmingham Rd, Kansas City, MO
64161, United States

Hours

Reviews

3.8
1,093 reviews
5 stars
478
4 stars
253
3 stars
142
2 stars
59
1 star
161

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions in the bathrooms and showers, with some describing them as filthy.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about long wait times and poor service.

Facilities

The location has limited facilities, including only two showers and insufficient parking, leading to long wait times for services.

Safety Concerns

Some customers expressed feeling unsafe at night due to the location and the behavior of security personnel.
  • JC
    Joseph M Coyle
    Feb 8, 2026
    1.0
    This Pilot only has two showers. When a customer exits their shower it remains empty for 1-2 hrs before they clean it for the next customer in line. So if there are 3 or 4 people in line ahead of you, it could be a 5-6 hrs wait. Luckily this is the only Pilot that does this. If all Pilots were like this I would change my fuel provider to Loves or TA's
  • TD
    TFK Driver
    Feb 3, 2026
    1.0
    The security people wake you up in the middle of the night to move out of free parking spaces so I guess other 18-wheeler drivers he knows can parks there
  • OR
    Oleksandr Rudyk
    Jan 20, 2026
    5.0
    pretty clean and good condition showers
  • SE
    Sondra Evanoff
    Dec 28, 2025
    4.0
    Pricing high but the competition across the street even worse but the amenities are hands down the winner there. I guess you get what you pay for.
  • SV
    SERGIO OROZCO VILLANUEVA
    Dec 4, 2025
    3.0
    Demasiado pequeño este pilot

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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