Jiffy Lube

4.5
749 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
8421 N Evanston Rd, Kansas City, MO
64157, United States

Hours

Reviews

4.5
749 reviews
5 stars
592
4 stars
59
3 stars
24
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor experiences with specific employees.

Service Quality

Inconsistent service quality; many customers appreciated the thoroughness and speed, while others experienced issues leading to vehicle damage.

Efficiency

Several customers noted quick service times, often completing oil changes in under 20 minutes.

Pricing Issues

Some customers felt pricing was high and had issues with coupon acceptance.

Staff Knowledge

Staff generally received positive feedback for being knowledgeable and providing helpful advice.
  • SO
    Sean Orner
    5 days ago
    5.0
    Amy was tentative and knowledgeable, people like her create a repeat business
  • AL
    April Linder
    Oct 22, 2025
    1.0
    Not satisfied at all we paid 147.00 for the oil change they didn't air up the tires they didn't fill the windshield wiper dispenser or top off any other fluids they usually do. It was get in and get out. I will 100% not recommend Jiffy Lube in Liberty, MO. Worst experience ever. They truly need to work on there customer service also. We delt with Amy.
  • QA
    Quincey Alexander
    Oct 16, 2025
    1.0
    The phone number provided on the website was nothing but robots and I somehow ended up in a indian call center. Horrible organization
  • JM
    Joshua Mahurin
    Sep 17, 2025
    5.0
    Just got my oil changed here. I had a very pleasant and smooth experience. Knowledgeable crew and I will be back. Thank you.
  • AP
    Analisa Peterson
    Sep 11, 2025
    1.0
    I am livid and appalled. I have been using jiffy lube for as long as I can remember and using this specific location since 2021. This morning I went in for a standard fluid top off, AGM Amy had me pull into bay 1, while has always been a little messed up and would usually scratch my lower scratch plate a little bit. Which wasn’t great but I loved the service. Amy had me pull forward and it made far more than the standard scratching noise and something thunked further back. She then had me REVERSE over the lip that caused this damage creating more damage. Then ultimately had me pull forward again. When speaking with her she insisted all that damage I heard was previously there and that nothing was wrong with my car. After the service I pull out of the bay and hear something dragging under my car. Without leaving the parking lot I got out and looked under my car and could see damage and a part dragging on the ground. I went in to talk with her about solutions as I couldn’t drive that home. She first tried to tell me it wasn’t like that when I pulled off the bay (not even 2 minutes ago) then tried to say it was fine. Amy called over Dave and they decided to have me pull into bay 3 so Dave could try to fix the dragging part. Dave is a wonderful man and a national treasure, he’s always be kind and helpful. Dave was able to fix the dragging part while Amy kept arguing that they didn’t break it and it was just my scrap plate. Throughout the whole experience Amy never apologized or had any accountability. I will very likely be contacting corporate about this and visiting my mechanic on Saturday to see the existent of the damage.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service