Jiffy Lube

4.2
144 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
13621 Madison Ave, Kansas City, MO
64145, United States

Hours

Reviews

4.2
144 reviews
5 stars
105
4 stars
8
3 stars
5
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Service Quality

While most reviews noted quick and effective service, some customers reported issues with incomplete work and mistakes, such as leaving the oil cap off.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices for services, feeling they could find better deals elsewhere.

Staffing Issues

A few reviews mentioned understaffing leading to delays and poor service experiences, indicating a need for better management of staff resources.

Mixed Experiences

Overall, feedback was mixed, with some customers having excellent experiences while others reported significant issues, particularly with service quality and management.
  • JP
    Jaylin Perkins
    Nov 10, 2025
    1.0
    How this has got to be the worst jiffy lube in the all Kansas City region. I just sat outside my truck for almost 15 minutes just for somebody to come talk to me the service there is very lousy. They should do retraining on customer service. I don't know who the manager is but the staff there is horrible
  • AH
    Art Hartoonian
    Sep 9, 2025
    5.0
    Great service!! Will definitely recommend them for any oil change and services that they offer!!
  • TN
    Trista Soendker Nicholson
    Sep 9, 2025
    5.0
    The employees were very kind and helpful! Wonderful customer service.
  • TG
    Taylor Gardner
    Jul 18, 2025
    5.0
    I've been to that particular Jiffy Lube maybe 4 times now and everyone is always extremely polite and professional. Quick too!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service