Jiffy Lube

4.2
158 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
13621 Madison Ave, Kansas City, MO
64145, United States

Hours

Reviews

4.2
158 reviews
5 stars
117
4 stars
9
3 stars
5
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Service Quality

While most reviews noted quick and effective service, there were several complaints about mistakes made during oil changes, including leaving oil caps off.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices for services, feeling they could find better deals elsewhere.

Staffing Issues

Some reviews mentioned understaffing leading to delays in service, impacting overall customer experience.
  • GB
    geno basov
    2 days ago
    5.0
    Dre and DJ were absolutely amazing! My oil was replaced quickly and efficiently. They also added windshield fluid to my car. The customer service was above and beyond what I expected! I will recommend them to all my friends.
  • RF
    Rudy Fonseca
    Jan 3, 2026
    5.0
    A great place for oil change in and out fast employees are friendly next oil change will be there again everyone should go there Thanks guys
  • DB
    Debby Burt
    Jan 2, 2026
    1.0
    The oil change itself was good. The employees were kind. They could not do an air check because their equipment was down. They could not give me a new sticker to put on the car because the equipment was down. They could not enter my name into the computer because the equipment was down.
  • RM
    Robert Moore
    Dec 17, 2025
    5.0
    I have been coming to Jiffy Lube for a good while. And the location off Hwy 150/Martin City, MO, has always treated me well. I love the fact that they make recommendations but are not overly pushy on the extra services beyond what you came in for. I want to personally thank Matthew, Charlie, and Dejuan, your kindness and professionalism is why I continue to keep coming back!
  • MH
    Michael Hawkins
    Dec 17, 2025
    5.0
    Had a great experience getting my oil changed at Jiffy Lube. The customer service was outstanding from start to finish—friendly, professional, and very knowledgeable. I was in and out quickly with no pressure or upselling, which I really appreciated. They took great care of my vehicle and explained everything clearly. Easily one of the best oil change experiences I’ve had. I’ll definitely be back and highly recommend this location.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service