Jiffy Lube

4.2
465 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
7100 NW 83rd St, Kansas City, MO
64152, United States

Hours

Reviews

4.2
465 reviews
5 stars
322
4 stars
54
3 stars
13
2 stars
23
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and professional, contributing to a positive customer experience.

Speed of Service

Many customers appreciate the quick turnaround for services, often completed in under 30 minutes.

Quality of Work

While some customers reported issues with service quality, many praised the thoroughness and effectiveness of the work done.

Communication

Customers noted that staff were generally good at explaining services and keeping them informed about their vehicle's condition.

Pricing Concerns

Several reviews mentioned discrepancies in pricing and concerns about upselling or unauthorized charges.
  • SC
    Susan Carroll
    Nov 6, 2025
    1.0
    If I could give 0 stars I would. My husband took our van in for an oil change. We were charged $95. The oil life indicator on the van now says 20%. It was 30% when we took it in two days ago. I checked the dipstick - there is oil, but at the very bottom of the dipstick. I called the Jiffy Lube location, where they told me I probably had a leak. I wasn't allowed to speak to a manager because he was "really busy". I then called BS and was hung up on. DO NOT USE JIFFY LUBE.
  • HG
    Hannah Green
    Oct 11, 2025
    2.0
    No manager to open the location two hours after opening. Did not complete all checks with oil change-- no light check, no window wash, etc. We will not use this location again.
  • LT
    Lindsay Thompson
    Sep 3, 2025
    5.0
    They do more than just oil changes at this location & in most cases for a better price.. They were by far the lowest cost & quickest replacing my brake pads & rotors. After being in a cranky mood from sitting around at another nearby shop (for way too long), I left here in a great mood. Can be hard to find a good/trusted mechanic & Keaten specifically was super nice. Made my day :)
  • TB
    tabitha belk
    Aug 16, 2025
    4.0
    Didn't clean car out as in discount ad. But otherwise friendly, efficient service.
  • JM
    Jacob Morgan
    Aug 12, 2025
    5.0
    Was super fast and did the job right. I asked what's the oldest car they could do and they said they could do a oil change on my 1993 which is awesome because the jiffy lube in seattle would not.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service