Jiffy Lube

4.3
1079 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3201 Gillham Plz, Kansas City, MO
64109, United States

Hours

Reviews

4.3
1,079 reviews
5 stars
767
4 stars
111
3 stars
54
2 stars
28
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often mentioning being in and out in under 30 minutes.

Customer Service

The staff received high marks for being friendly, professional, and attentive to customer needs.

Quality of Work

While most reviews highlighted good service, there were some concerns about mistakes made during service, such as damaging vehicles or not completing tasks properly.

Consistency

Several customers noted that their experiences were generally consistent, with many returning for repeat services.
  • AR
    Alisson Rodriguez
    2 days ago
    1.0
    -5 if could. Spent an hour there only to have the staff fighting in front of everyone and due to that they couldn’t even do the job right.
  • KB
    Katelyn Bosworth
    6 days ago
    5.0
    Torrence, The general manager at Jiffy Lube downtown is always done an amazing job. Along with all of his staff are quick, professional, and do a quality job. I work for Uhaul downtown and we manage a fleet of vehicles that we get our oil changed all the time and every time they do an amazing job. Keep up the great work!!!
  • JM
    Jacob Morgan
    Jan 5, 2026
    5.0
    Oil change was quick and communicated well with me and made sure I knew what they were doing.
  • JJ
    Jose
    Dec 22, 2025
    5.0
    I’ve always came to this Jiffy Lube for my oil changes. Every single time I come it is quick in and out and they do an exceptional job with everything. Quick straight the the point!
  • TG
    Toni Galetti
    Dec 17, 2025
    5.0
    I had an excellent experience at Jiffy Lube on Gillham Plaza! The staff was friendly, professional, and incredibly efficient. They explained everything clearly, answered all of my questions, and never made me feel rushed or pressured. My service was completed quickly, and I left feeling confident that my car was well taken care of. It’s not easy to find a place that combines great customer service with quality work, but this location absolutely does. I’ll definitely be coming back and highly recommend them to anyone needing car service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service