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Jiffy Lube

4.3
(1088 reviews)

Business Details

3201 Gillham Plz, Kansas City, MO
64109, United States
(816) 931-1955
https://www.jiffylube.com/locations/mo/kansas-city/543

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KANSAS CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3201 Gillham Plz, Kansas City, MO
64109, United States

Hours

Reviews

4.3
1,088 reviews
5 stars
778
4 stars
106
3 stars
55
2 stars
29
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often noting that oil changes were completed faster than expected.

Staff Attitude

Most reviews highlighted the friendly and helpful demeanor of the staff, although there were a few mentions of negative interactions with individual employees.

Customer Experience

Overall, customers reported positive experiences, appreciating the professionalism and attentiveness of the staff during their visits.

Consistency

Many customers expressed loyalty to the business due to consistent quality of service and reliability over multiple visits.
  • SG
    Steve Grimes
    Feb 18, 2026
    5.0
    Went in today and he got me in immediately even though it was late in the evening with no problem extremely clean shop super fast and easy and the music is always good
  • SY
    Stacie young
    Feb 16, 2026
    5.0
    The new ownership is great the workers were very kind. And went above and beyond to make sure everything i needed was done
  • SH
    Sarah Hockla
    Feb 16, 2026
    5.0
    This is the best jiffy lube and oil change —- they are quick and Dee is great.
  • MG
    Maura Gibson
    Feb 13, 2026
    5.0
    Staff was super nice and very attentive. Service was great and they worked with me to meet both my expectations and budget. Assistant manager (name escapes me) was a delight and other worker on staff was also friendly, taking time to smile and say hello when working on another car and when it was unexpected. Overall, I had a great experience. I’ve used them before and will continue to use them in the future.
  • DG
    Donniqua Garron
    Jan 22, 2026
    2.0
    1/22/2026. I’m a frequent customer who gets regular oil changes, batteries, windshield wipers, whatever I need done I come here. I came to Jiffy Lube today to get a top off. I was met by a lady who threw her hand up as if she was irritated signaling me to pull in. I get that it’s cold but I just didn’t know if it was ok to pull in yet so I said sorry to her with a smile. She was looked annoyed! I had already came in a couple weeks ago to just get my transmission fluid topped off and had no issues, everything ran smoothly. So she asks me “are you trying to get an old change” with an attitude. So I said no I just need my transmission fluid topped off. She goes into this long drawn out claim that if my transmission is sealed that they can’t put transmission fluid in it and that the transmission machine was down. So I tell her I know my transmission isn’t sealed. So she goes ok it’ll be about a 45 minute wait. Mind you I’m just getting transmission fluid. So I say ok that’s fine. She was annoyed and rudely told me to “pull into the bay all the way over there” didn’t know which specific one she could’ve been talking abo. A young man comes and asks me about the transmission fluid and starts looking into my car. She gets upset and rudely says to the guy that’s helping me “Bay 1 needs breaks” again she says it to him rudely and with an attitude! He says you said they needed an oil change. She is still being rude to him and tells him “that’s not what I said, I said breaks, I know what I said”. The young man just said ok and helped me out, I was in there no more than 10 minutes. He got me my fluid and I was off. Mind you again she said it would take 45 minutes. I don’t know what her problem is but if she’s supposed to the face or running things, you guys will quickly lose customers as well as employees because it’s all about how you talk to people! If she was irritated or annoyed she shouldn’t have came to work. It’s just that simple. I’m giving it the 2 stars because of the young man because he handled me with care and compassion! He’s really 5 stars how he handled himself as well too. The 2 stars are for Victoria and her bad attitude.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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