Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1269 West 103rd Street, Kansas City, MO
64114-4512, United States
Hours
Reviews
4.0
268 reviews
5 stars
178
4 stars
16
3 stars
10
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported poor communication and unprofessional behavior.
Service Quality
Inconsistent service quality; some customers were satisfied with repairs and maintenance, while others experienced issues with upselling and incomplete work.
Appointment Issues
Frequent complaints about honoring appointments, with many customers reporting long wait times despite having scheduled visits.
Pricing Transparency
Concerns about pricing practices, with some customers feeling misled by unexpected charges and upselling tactics.
Overall Experience
Varied experiences; while some customers expressed loyalty and satisfaction, others indicated they would not return due to negative experiences.
- SVSara Vick3 days ago1.0Well, the hours posted on the door and the website say 6pm. I got off work to a flat tire, went .5 miles down the road to this place since it was open. Tried calling before I came and sat and waited for an "associate" to answer for 10 mins. Arrive at 5:10 to the open sign on and no one there. No sign saying they closed early, shop lights on, office lights off. Extremely sad since I work at QT up the street and probably see every single one serval times a week. Don't worry tho. I went to Kin's Used and New Tire and he's open til 7pm. Got me in and out in the rain in less than 30 mins with a $20 patch. GO THERE INSTEAD OF THIS PLACE
- UWUbadiah WoodNov 14, 20255.0Great service, good price, nice people! Clean store I will return in the future.
- DMDaniel MSep 3, 20252.0Successfully booked and received a confirmation of services from this location only to be told they could not do it and I should have called in to confirm these services. I was then told the Wornall location could get it done and I rebooked with them only for them to tell me no a second time. Lost two hours and put a coworker through pick up and drop off gyrations only to be told the services I booked could not be completed. I planned to use them for several years to come, but a $12 State Inspections–a selectable item in their list of services for this location and time as well as the one on Wornall–has given me pause. The auto service is fine, but both the interactions with the office staff and the online system will take me elsewhere.
- JLJim LohkampJul 21, 20251.0Entered my email into the website to sign up for an appointment, and immediately started getting spam emails.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and automotive repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service operates Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Is Goodyear Auto Service open on major holidays?
Goodyear Auto Service is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It operates from 8:00 AM to 5:00 PM on Christmas Eve (December 24, 2025) and New Year's Eve (December 31, 2025).
Does Goodyear Auto Service provide in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom for customers.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, you can make an appointment online at their website's reservation page.
Which nearby places can I visit before or after my service appointment at Goodyear Auto Service?
Nearby places include Taco Bell for a quick meal, Ugly Joe's sports bar for drinks and dining, and The UPS Store for shipping and printing needs.
What nearby shops could be convenient if I need automotive accessories when visiting Goodyear Auto Service?
Sunglasses Hut, offering outdoor gear and automotive parts, and Jiffy Lube, another automotive service center, are nearby.
Are there any nearby banks or ATMs to Goodyear Auto Service for customer convenience?
Yes, Bank of America and a Bank of America ATM are located nearby for your banking needs.