Renting a car at Kansas City International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Kansas City International Airport today.
While many customers praised the friendly and helpful staff, there were significant complaints about disorganization and unhelpful service, particularly during busy times.
Efficiency
Several reviews highlighted quick check-in and check-out processes, but others reported long wait times and issues with car availability.
Vehicle Condition
Customers appreciated clean and well-maintained vehicles, but there were serious complaints about receiving unsafe cars and inadequate inspections.
Reservation Issues
Multiple customers experienced problems with reservations not being honored or cars not being available upon arrival, leading to frustration and inconvenience.
Communication
There were numerous complaints about poor communication regarding charges, reservations, and customer service follow-ups, leading to dissatisfaction among customers.
LB
Lauren Bradshaw
3 days ago
5.0
I've come for work a plethora of times. They always give Chick Fil A hospitality with the sweetest souls always greeting with a smile and making any traveler secure and safe. I would like to shout out the whole team. This particular tripped I met a beautiful soul by the name of Loren and ofcourse not just our names matched but so did our energy. You can tell she loves putting smiles on faces and making sure service is top priority. She defines what a breath of fresh air when traveling is hectic is all about. Returning the car was even better despite the rain and the cold Tate serve with a smile, good energy, and with that award winning service spirit. I never have an issue when I come to KCI. Many blessings to the staff and the team as a whole. If you are reading this Director your team gives A1 service consistently.✨️
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Ron Gifford
Nov 16, 2025
5.0
Enterprise car rental was such an easy experience. The counter experience was fast and pleasant. The lot Personel was extremely pleasant and enjoyable to work with.
TW
Tim Walther
Nov 11, 2025
5.0
Quick and friendly service. I asked for a Ford and they provided one.
BB
Bibiana Bol
Nov 9, 2025
5.0
Jeannette was wonderful to work with. She was warm, patient, and made the whole process feel effortless. I really appreciated how clearly she explained everything and how welcoming she was from start to finish.
Chase was super helpful and professional. He handled everything quickly and made getting the car easy and stress free. And shoutout to him for being a KU grad from the class of 2023, he brings that same energy and pride into his customer service. Really appreciate the great experience.
CW
CJ W
Nov 5, 2025
5.0
Awesome Enterprise location. Flew in on business and had some difficulties finding a vehicle to suit my needs while in KC. Luckily John D. Knew what to do and was able to get me on my way quickly. Thank you John!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car at Kansas City International Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.
What are the operating hours of Enterprise Rent-A-Car at Kansas City International Airport?
The location is open daily from 5:00 AM to 11:59 PM, with a brief early morning closure from 1:00 AM to 5:00 AM.
Where is Enterprise Rent-A-Car located at Kansas City International Airport?
It is located at 648 Madrid Ave, Kansas City, MO 64153, United States.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car at Kansas City International Airport open on weekends?
Yes, they operate on weekends with the same hours as weekdays, from 5:00 AM to 11:59 PM.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they provide discounts for active military members.
Can I reserve a rental car online before arriving at Enterprise Rent-A-Car?
Yes, you can reserve your rental car online via their reservation website.
What other car rental agencies are nearby Enterprise Rent-A-Car at Kansas City International Airport?
Nearby car rental agencies include Alamo Rent A Car, National Car Rental, Thrifty Car Rental, Budget Rent A Car, Avis Car Rental, Dollar Car Rental, and Sixt Rent a Car.
Are there any food options near Enterprise Rent-A-Car at Kansas City International Airport?
Yes, nearby eateries include Auntie Anne's, Smoothie King, Pork & Pickle, and Starbucks, great for grabbing a snack or meal before or after your rental.
Is there parking or transportation services near Enterprise Rent-A-Car at Kansas City International Airport?
Yes, SP+ Parking is available nearby, and the location is also close to the Delta Terminal at the airport, making transportation convenient.