Enterprise Rent-A-Car

4.3
2419 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Kansas City International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Kansas City International Airport today.

Location

Enterprise Rent-A-Car
648 Madrid Ave, Kansas City, MO
64153, United States

Hours

Reviews

4.3
2,419 reviews
5 stars
1,673
4 stars
264
3 stars
149
2 stars
97
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

The rental process was often described as quick and smooth, with many customers noting minimal wait times for pickup and drop-off.

Vehicle Condition

Most reviews mentioned that the cars were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several customers reported problems with reservations, including overbooking and unavailability of cars, leading to frustration.

Mixed Experiences

While many had positive experiences, some customers faced significant issues with customer service and vehicle safety, indicating inconsistency in service quality.
  • WB
    W.G. Busse
    Jan 3, 2026
    5.0
    Great place to rent from. I had a small issue with my rental and they resolved it well. I will used them again.
  • BP
    Black Winter Productions
    Jan 1, 2026
    4.0
    Revising the bad rating I gave before. My first 8 times at this airport the rental car process was absolutely horrible with all the rental car companies. However, the last 4 times with Enterprise have been flawless. I think most of the issues are more airport related because every rental car company has an issue here. Enterprise is my go to company no matter what state I'm in, so I felt a revised score was necessary.
  • SM
    Stephanie Murray
    Dec 26, 2025
    5.0
    After have an awful experience with Budget, Enterprise gave us exceptionally great service at less than 1/4 of the price of what Budget quoted us. We so appreciated their help after a long day of connecting flights, delays and terrible experience with Budget- all on Christmas Eve. Thank you, Enterprise employees for your great customer service!
  • AT
    Ashley Trent
    Dec 24, 2025
    5.0
    I can’t say enough good things about my experience with Enterprise Rent-A-Car. From start to finish, everything was smooth, easy, and handled with so much kindness and patience. I returned the car on Christmas Eve, on one of those cold, foggy, rainy days that already feels a little chaotic, and on top of that, we needed extra time to switch out car seats and get kids settled into my sister’s car. The staff could not have been more understanding or gracious. Not once did we feel rushed or like we were an inconvenience. I worked directly with Tait H, and they truly went above and beyond. Tait was patient, calm, and incredibly helpful, making sure everything went smoothly even with the less-than-ideal weather and circumstances. That kind of care and professionalism really stands out, especially during the busy holiday season. This location made what could’ve been a stressful situation feel easy and handled with genuine kindness. I’m so grateful for such a positive experience and will absolutely choose Enterprise again in the future. Highly recommend!
  • CL
    Christy Lynn
    Dec 10, 2025
    5.0
    Excellent experience with Enterprise. There is a shuttle from the airport to the car rental hub. All of the car rental desks are in one building which makes it easy. There was no line and my coworker and the process from waking in the door to driving away was about 20 min. Can’t beat that!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Kansas City International Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.

What are the operating hours of Enterprise Rent-A-Car at Kansas City International Airport?

The location is open daily from 5:00 AM to 11:59 PM, with a brief early morning closure from 1:00 AM to 5:00 AM.