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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(245 reviews)

Business Details

9400 Troost Ave, Kansas City, MO
64131, United States
(816) 941-2500

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hendrick Collision location today.

Location

Enterprise Rent-A-Car
9400 Troost Ave, Kansas City, MO
64131, United States

Hours

Reviews

3.9
245 reviews
5 stars
155
4 stars
23
3 stars
11
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, while others reported negative experiences with unprofessional behavior and poor communication.

Vehicle Quality

Several reviews highlighted issues with the cleanliness and maintenance of rental cars, including unpleasant odors and unclean vehicles.

Reservation Issues

Numerous customers experienced problems with vehicle availability despite having reservations, leading to frustration and inconvenience.

Overall Experience

While some customers had positive experiences and expressed satisfaction with the service, others reported significant dissatisfaction, particularly regarding management and customer service.
  • JP
    Jackie Presson
    5 days ago
    5.0
    The pickup and drop off of the rental was easy and quick. Great customer service. 😁
  • JW
    James Warren
    Feb 4, 2026
    5.0
    I wish I could remember the name of the guy who helped me when I picked up the car. He was very professional, he had a great attitude, and a professional appearance. The store was busy and he handled it no problem. It a world where customer service in short supply he represents your company very well.
  • KS
    Kelsey Smith
    Feb 3, 2026
    5.0
    Fabulous customer service. All associates were friendly and so helpful!
  • SS
    Soleil Smithberg
    Jan 28, 2026
    5.0
    The manager went above and beyond to make sure we were accommodated and taken care of. We got a ride to the dealership after dropping off the rental and they even came back to bring us things we had accidentally left at the office. 100000% recommend this location.
  • ES
    edward smith
    Jan 25, 2026
    5.0
    I will tell everyone to rent at Enterprise

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Kansas City?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car at 9400 Troost Ave?

The location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 11:30 AM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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