Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hendrick Collision location today.
Many customers praised the staff for being friendly, professional, and accommodating, while others reported negative experiences with unprofessional behavior and poor communication.
Vehicle Quality
Several reviews highlighted issues with the cleanliness and maintenance of rental cars, including unpleasant odors and unclean vehicles.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite having reservations, leading to frustration and inconvenience.
Overall Experience
While some customers had positive experiences and expressed satisfaction with the service, others reported significant dissatisfaction, particularly regarding management and customer service.
JP
Jackie Presson
5 days ago
5.0
The pickup and drop off of the rental was easy and quick. Great customer service. 😁
JW
James Warren
Feb 4, 2026
5.0
I wish I could remember the name of the guy who helped me when I picked up the car. He was very professional, he had a great attitude, and a professional appearance. The store was busy and he handled it no problem. It a world where customer service in short supply he represents your company very well.
KS
Kelsey Smith
Feb 3, 2026
5.0
Fabulous customer service. All associates were friendly and so helpful!
SS
Soleil Smithberg
Jan 28, 2026
5.0
The manager went above and beyond to make sure we were accommodated and taken care of. We got a ride to the dealership after dropping off the rental and they even came back to bring us things we had accidentally left at the office. 100000% recommend this location.