Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hendrick Collision location today.
Location
Hours
Reviews
3.9
231 reviews
5 stars
143
4 stars
22
3 stars
11
2 stars
6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted poor service, unprofessional behavior, and lack of communication.
Vehicle Quality
Numerous customers reported issues with the cleanliness and condition of rental vehicles, including unpleasant odors and unclean interiors.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and poor handling of booking errors.
Efficiency
Some customers appreciated the quick and efficient rental process, while others faced long wait times and disorganization during peak hours.
Location Convenience
The location's proximity to a collision center was noted as a positive aspect, providing convenience for customers needing rentals during repairs.
- DJDarnella JohnsonNov 8, 20255.0I love the young guys they make me feel real comfortable and at ease. The manager Jaden Rosenthal and his crew was very knowledgeable quick and efficient.
- ECEliza CantlayNov 1, 20255.0Terrific experience.
- CSClaudia SmithOct 21, 20255.0I experienced a positive rental with the Enterprise Car Rental at 9400 Troost. The representatives were professional and accurate in the information they provided to me. The car I rented was clean and ran well during the weekend rental. I recommend this Enterprise car rental location.
- TGTeri GardnerOct 17, 20255.0I truly appreciate that Enterprise is located at Kansas City Hendrick Collision. The convience for me was very important. The staff was more than helpful and courteous.
- BBBrock Frankster (B-Rock)Oct 13, 20251.0Worst customer service I’ve ever experienced at a car rental location. Literally waited until I came in to tell me they didn’t have a car for me. This would be the second time this location has done this.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kansas City?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car at 9400 Troost Ave?
The location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 11:30 AM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your vehicle online via their reservation page at enterprise.com, or call them at +1 816-941-2500.
What payment methods are accepted at Enterprise Rent-A-Car Kansas City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they offer great weekend rates and discounts for active military members.
Is the Enterprise Rent-A-Car location at Hendrick Collision near other automotive services?
Yes, it is close to Hendrick Collision Center, Jay Wolfe Body Shop, and several car dealerships like Sky Motors and Roberts Pontiac GMC.
Are there convenient places nearby to grab fuel or snacks after renting a car?
Yes, there are nearby convenience stores and gas stations such as Phillips 66, Circle K, Presto, and Kangaroo Express for fueling and snacks.
Can customers access financial services nearby if needed during their visit?
Yes, Mazuma Credit Union, a credit union offering banking and installment loans, is located near the rental location.
What are some nearby attractions customers can check out before or after renting a car?
Visual Arts Passage, an art school, and Polo Run Apartments, a local landmark, are nearby places of interest to explore.
Is Enterprise Rent-A-Car at this Kansas City location woman-owned or minority-owned?
The location is woman-owned, providing inclusive and friendly service.